Click on "Learn more about this agency" button below for IMPORTANT additional information. The primary purpose of this position is to operate the fire alarm communication equipment and to receive and transmit verbal or coded alarms in connection with fire protection and prevention activities.

Duties

Receive incoming emergency and administrative telephone calls in a professional manner using sound judgement and take appropriate actions as required by established objectives. Perform fire alarm room communications dispatch duties, including activation of the fire station public address systems, and the fire crash radio net to transmit all pertinent information to responding firefighters. Operate a wide variety of specialized emergency communications equipment for emergency notification record keeping and vital emergency incident information. Maintain a daily log of all fire department activities using a computerized tracking system to include vehicle information, and on duty personnel status. Participate in all areas of the fire protection training program relating to the operation of the alarm center.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see Legal and Regulatory Guide
• Must be able to obtain and maintain a secret security clearance
• Travel and relocation expenses will not be paid
• Incumbent must remain alert during periods of inactivity and when carrying out normal repetitive operations
• This posn is subject to provisions of the DoD Priority Placement Program
• Work may require the employee to drive a motor vehicle. An appropriate, valid driver’s license may be required for the position
• Employee may be required to work other than normal duty hours, to include nights, weekends, rotating shifts, and/or holidays
• Incumbent may be required to work overtime
• Disclosure of Political Appointments

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Qualification Standards for Clerical and Administrative Support Positions SPECIALIZED EXPERIENCE: Applicants must have at least one year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Specialized experience is experience which may have been gained while assisting in operating communications equipment, receiving, sending verbal or coded alarms, and dispatching resources and equipment in connection with medical, fire, rescue, and other types of emergency information. OR EDUCATION: : Successful completion of four years of education above the high school level in any field obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: YOU MUST SUBMIT COPIES OF YOUR TRANSCRIPTS. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100 percent. To combine education and experience, determine the total qualifying experience as a percentage of the experience required for the grade level. Then determine the education as a percentage of the education required for the grade level. Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. NOTE: YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPT. To view qualifying educational requirements and/or combination of education and experience, click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/dispatching-series-2151/ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of basic and specialized firefighting equipment techniques and procedures. Knowledge of basic building design, construction, occupancy, and map reading. Ability to communicate orally and writing using a calm and stable demeanor while dealing with emergency situations. Ability to operate computerized and communications equipment. Ability to make sound decisions, use good judgement, and maintain good working relationships. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Dobbins ARB 1635 Mimosa Drive Ste 130 Dobbins ARB, GA 30069 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]