The incumbent serves as a Program Support Assistant in Mental Health Service. The incumbent actively participates in Mental Health Service Administration and work with all service clinical programs to include: Mental Health (MHC), Behavioral Health Integrated Program (BHIP), Post-traumatic Stress Disorder Clinical Team (PCT), Substance Abuse (SATP), Community Based Outpatient Centers, and Primary Care/Mental Health Integration (PCMHI), Neuropsychological Testing and Whole Health.

Duties

The incumbent serves as assistant to Chief of Mental Health Service and Assistant Chief of Mental Health Service providing administrative and program support. Schedules appointments on a very limited basis and only when required to assure patients have appropriate follow-up appointments upon discharge from inpatient psychiatric unit. Monitors and assists in maintaining calendars. Records meeting minutes when requested. Serves as service leadership representative at meetings when requested by Chief or Assistant Chief.Duties include but not limited to: Assists with program managers in developing and modifying over 400 service clinic profiles. Completes required detailed change and new clinic request forms and submits through chain of approval. Requires extensive knowledge of VISTA and great attention to detail. Creates and maintain forms, surveys, instruments, and materials for coordination of the different treatment programs. Provides general administrative support to MHS leadership, including writing and preparing interim reports, generating correspondence to patients, preparing formal responses to veteran and congressional inquiries, effectively communicating in writing to Director, Associate Director, Chief of Staff, service chiefs, Business Managers and Administrative Officers, and key contact staff throughout the medical center. Participates in the performance of service quality assurance activities (staff meetings, mandatory educational in-service trainings, goal sharing, improvement initiatives, etc.) and maintains records as directed for the purpose of improved overall performance. Works directly with Fiscal in tracking VERA and vesting examinations. Serves as liaison with Chief of Staff (COS) for medical staff coordination. Duties include maintaining a list of required certifications (i.e. BLS, ACLS, licensure, etc.) and assisting Mental Health leadership in the OPPE/FPPE bi-annual reviews. This includes generating appropriate forms, utilizing ACRP in VISTA to provide patient listings for each licensed provider, monitoring and tracking completion, tabulating scores, distributing to Chief of Staff by deadlines and providing copies to staff. Ensures provider listing is maintained and kept up-to-date. Assist with maintaining and updating as needed the current on-call schedules to ensure accuracy. Serves as Records Management point of contact for the service. Annually inventories paper documentation maintained by staff in filing cabinets and electronic documents stored on personal drives, service shared drive, and on the facility public drive. Completes annually mandated training for all liaisons. Continuously assures service is adhering to most current policy regarding records retention. This requires great attention to detail and knowledge of policy. Work Schedule: Monday-Friday 8:00am-4:30pm Telework Eligibility: ADHOC, as determined by agency policy. Duty Location: 596AAVirtual: This is not a virtual position. Position Description/PD#: 30301-0 Program Support Assistant Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/19/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 05 or GS 06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position: Administration and ManagementCommunicationInterpersonal SkillsManages ResourcesReading Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Lexington VA Health Care System 2250 Leestown Road Lexington, KY 40511 US
• Name: Paulette Stewart
• Email: [email protected]