The Division of Field Operations is responsible for carrying out investigative, compliance, consumer information and public affairs activities. We encourage voluntary industry compliance with the laws and regulations administered by the Commission, identify product related incidents, investigate selected injuries or deaths associated with consumer products, and implement wide-ranging public information and education programs designed to reduce consumer product injuries.

Duties

Product Safety Investigators and "The Field" are part of the Office of Compliance and Field Operations. Investigators serve as the Commission's front line to the public and have a crucial role in protecting America's families from unsafe consumer products. Investigators are required to work remotely full-time from home. Although investigators are based in their homes, they routinely perform duties outside of the home office. Investigators exercise considerable independence in scheduling their day-to-day activities. Additionally, most work is done independently, and not in a team setting. Field investigators maintain an investigative case load and perform administrative tasks with firm due dates. Excellent time management skills are a requirement.

Requirements

• U.S. Citizenship Required.
• Background Investigation Required.
• Selectee must possess a valid State driver's license.
• Selectee will work remotely full-time from their residence.
• Selectee must reside within 50 miles of San Francsico, CA.
• Selectee must reside within 25 miles of Sacramento, CA.

Qualifications

All Candidates must possess the Selective Placement Factor (SPF) to receive consideration for this position.  The SPF required for this position is: experience and/or education in conducting formal or official inspections and/or investigations of one or more of the following types: safety investigations, fire investigations, regulatory/civil/criminal investigations, background investigations, death investigations, or regulatory inspections. In addition to the SPF, applicants qualifying based on experience must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Qualifying specialized experience must demonstrate the following: GS-7: Assist in conducting investigations and/or inspections, interviews, gathering data, and preparing written reports.  GS-9: Conduct investigations and/or inspections, interviews, gather data, and prepare written reports in order to support and develop cases. GS-11: Conduct investigations and/or inspections, interviews, gather data, and prepare written reports in order to independently support and develop cases, conduct oral presentations, and collect samples or evidence. Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held.  Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet the qualifications for this position by the closing date of this announcement.

Education

Applicants must have specialized experience and/or directly related education as indicated below:

GS-07: 1 full year of graduate level education or superior academic achievement (SAA) or 1-year specialized experience equivalent to the GS-5.

GS-9: Master’s or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL. B or J.D., if related or 1 year of specialized experience equivalent to a GS-7.

GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related or 1 year of specialized experience equivalent to a GS-9. 

In order to be creditable under the provision, superior academic achievement (SAA) must have been gained in a curriculum that is qualifying for the position to be filled.

SAA is based on (1) class standing, (2) grade-point average, or (3) honor society membership.  Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. Applicants must have a grade-point average of:
a. 3.0 or higher out of a possible 4.0 as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; OR
b. 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.

These honor societies are listed by the Association of College Honor Societies.

You MUST provide transcripts to support your educational claims. Unofficial transcripts are acceptable during the application process. Official transcripts will be required upon appointment.

All materials must be submitted by the closing date of this announcement.

All education claimed by applicants will be verified.

Contacts

• Address CONSUMER PRODUCT SAFETY COMMISSION Consumer Product Safety Commission Office of Human Resources Management Room 523 4330 East West Highway Bethesda, Maryland 20814 United States
• Name: HR Specialist
• Phone: 301-504-7925
• Email: [email protected]