This position is responsible for direct supervision of Whole Health Partners as well as the facility's delivery of Whole Health Coaching and skill development of the Whole Health Coaches. The Supervisor oversees the facility's wellbeing and pathway programs, including coordinating logistics, aligning programs with national expectations, and evaluating program effectiveness.

Duties

Duties include but are not limited to: Develops, initiates, and evaluates performance standards Performs full range of health and wellness coaching Provides strategic guidance and action planning around Whole Health Pathway and Wellbeing Performs a full array of supervisory responsibilities for the subordinates in which it directly supervises, including a team of Whole Health Partners (GS-6 Social Services Assistants) Represents the Health Care System at professional programs and/or events, or on VA or community committees or work groups addressing whole health pathway and wellbeing, including where relevant to addressing issues of culturally competent services, and routinely participates in national VHA conference calls and audio conferences on these and other issues such as motivational interviewing and other behavioral interventions to promote health. Develops trust with Veterans and incorporates trust principles in day-to-day activities Hears and resolves minor complaints from employees; seeking higher level support as needed. Coaches support clients in mobilizing internal strengths and external resources and develops self-management strategies for making sustainable, healthy lifestyle behavior changes and more effectively managing chronic disease. Reviews current health behaviors and develops customized treatment plans with Veterans. Conducts outreach activities to inform Veterans and family members of available programs. Assists with data management analyses, special studies, and reports for use by management for budget preparation, workload projections, and quality assurance and utilization reviews. Work Schedule: Monday-Friday 8:00am- 4:30pm Compressed/Flexible: Compressed TOD may be Considered Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisor Social Science Program Coordinator/PD03041-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/19/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Preferred Experience: This experience is preferred but not required At least 1 year of experience with health and wellness coaching Current National Board of Health and Wellness Coaching Certification Mind Body Facilitator Certification Experience facilitating Whole Health Pathway programming, including Whole Health Intro Group and Taking Charge of My Life and Health Group Experience delivering Whole Health 102 You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Develops, adjusts and monitors facility wide programs in support of Whole Health Pathway and Wellbeing initiatives Oversees professional skill development and mentorship of subordinate employees to support annual and ongoing competencies Develops trust with Veterans and incorporates trust principles in day-to-day activities Provides training and troubleshooting for other health coaches in health coaching administrative processes and associated supporting issues. Develops and conducts onsite educational series for enrolled Veterans, family members, and VA employees to explain whole health pathway and wellbeing, including health coaching and its uses and benefits. . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree-OR- LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 2 years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree-OR- LL.B. or J.D., if related. Note: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. You will be rated on the following Competencies for this position: Creativity and InnovationCustomer Service (Clerical/Technical)Developing OthersLeadershipManaging Human ResourcesPerformance ManagementPlanning and EvaluatingVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: General nature of the work is desk work, conducting presentations within the facility and in the community, conducting training for subordinates, facilitating group-based programs in various learning environments. Some outreach activities may require changes in tour of duty to accommodate participation. Ability to communicate in tele health or other technologies is necessary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address West Palm Beach VA Medical Center 7305 North Military Trail West Palm Beach, FL 33410 US
• Name: Nicole Lynch
• Phone: 701-239-3700 X4388
• Email: [email protected]