You will serve as an Information Technology Specialist (NETWORK) at the GG-13 grade level and will carry out difficult and complex assignments utilizing information technology (IT) systems and services to include installation, operation, and maintenance of automated communications systems and other desktop technologies. This position is located in Suitland, MD in the HOPPER GLOBAL COMMUNICATIONS CENTER.

Duties

You will design, documentation, development, modification, testing, installation, implementation and support of new or existing VTC capable systems. You will develop solutions which may require backwards compatibility for legacy systems, complex connections in support of multi-domain configurations and/or creativity due to limitations on approved products. You will monitor, develop and implement plans, policies, systems and processes to track extensive inventory, essential accessories and ancillary items. You will update, maintain and archive data relating to system usage, outage duration, etc. for systems located world-wide. You will need to be familiar with layer 1 thru 3 network equipment as it pertains to video conferencing (VC) and layer 2 network security measures. You will need to be familiar common system administrator tools and techniques (e.g., CLI, PuTTy, etc.) to manage information systems. You will configure and maintain Cisco Unified Communications hardware (e.g. Cisco Meeting Server (CMS), VQ Conference Manager, Expressway, Webex Room Kit series, Desk Pro, DX series). You will plan interdepartmental coordination/communication, onsite/offsite scheduling, executing and closing projects. You will need to be familiar with roles and responsibilities of decision makers as it relates to systems installations within a secured facility. You will assess and develop system security processes and procedures. You will provide assistance and advice to users of information technology (IT) systems. You will provide guidance to resolve processing problems. You will conduct interviews with users and generate requirements for new or modified information technology (IT) systems/services, software and/or hardware. You will assess system/network vulnerabilities and ensure optimal use of commercially available products. You will brief senior leaders on recommended changes and modifications to information technology (IT) systems and services. You will present information technology (IT) initiatives to managers to apprise them of potential impacts or improvements of capabilities.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• You must obtain and maintain a Top Secret security clearance and access to Sensitive Compartmented Information (SCI). Failure to do so may result in the withdrawal of an offer or removal. Indicate the level and date of your clearance in your resume.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or pass the test. You will be subject to random testing.
• You must acknowledge in writing that you are accepting an appointment in the DCIPS (excepted service) which does not confer competitive status, prior to appointment.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• All Defense Intelligence positions under the Defense Civilian Intelligence Personnel System (DCIPS) are in the excepted service by specific statute, 10 U.S.C. 1601. This position is in the excepted service and does not confer competitive status.
• This position has been designated as a Cyber IT/Cyber Security Workforce position in specialty area [411 - Technical Support Specialist].
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• This position may require a 2-year DCIPS Trial Period.
• This position may be subject to polygraph examination.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. Must have IT-related experience demonstrating each of the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to your experience demonstrating the four competencies above, your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS/GG-12) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: Diagnosing, analyzing and resolving information technology (IT) systems, software and/or hardware problems. Testing and optimizing the functionality of information technology (IT) data transfers between systems, networks and data backbones. Reviewing information technology (IT) certification and accreditation documentation to ensure that it is compliant with standards, policy, and regulations. Identifying and defining technical requirements applied to the planning, design, development, testing, implementation, management and support of information technology (IT) systems and networks. Performing installation, testing, troubleshooting and maintenance of information technology (IT) hardware or software. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

Education

N/A

Contacts

• Address HOPPER GLOBAL COMMUNICATIONS CENTER 4251 Suitland Road Southeast Washington, DC 20020 US
• Name: Department of Navy EIC
• Email: [email protected]