Program Support Assistant provides administrative, clerical, reproduction, graphical and audiovisual support to Medical Media Service. Coordinates with local and national agencies to establish a positive framework for conducting business. Accepts and supports the guiding principles of this Miami VA Healthcare System.

Duties

Duties include but are not limited to: Receives incoming work for the Service, routes materials and notifies requester when work is completed. Fund Control Point Clerk inventory control, accounting, and bookkeeping. Processor owner for managing and processing contracts. Enters requests electronically in LEAF work order database. Filing, scheduling, telephone, and mail handling, preparation of correspondence, reports, and records. Prepares supply requests, receives and accounts for supplies and equipment. Assists in acquiring, maintain and lending audiovisual equipment including projectors, DVD players. Prepares audiovisual equipment for meetings and special events inside and outside the medical center. Teaches borrowers how to operate the equipment. Minimally assists service technical staff in photographic activities. Assists inpatient Veterans with troubleshooting cable television outages and technical problems. Primary timekeeper for the Service and ensures service's timecards are accurately maintained. Work Schedule: Monday - Friday 8:00 AM - 4:30 PM Remote: This is not a remote position. Virtual: This is not a virtual position. Position Description Title/PD#: Program Support Assistant (OA)/PD076890 Physical Requirements: The work requires manual dexterity, hand and eye coordination, and the ability to accurately perceive and sense color hues. The employee, alone and assisted will be required to lift and transport delicate audiovisual equipment weighing up to 25 pounds. Some physical activity is necessary in the management of the audiovisual equipment being checked out through this Service.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-05 grade level: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); Experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized Experience Includes: Type final copy ready brochures, letters, memos, policies, charts, graphs. Timekeeping, recordkeeping, inventory control, work schedules, work orders, ordering equipment and supplies. Prepares travel and training documents, statistical data. Basic knowledge of illustration and photography, and audiovisual equipment. Schedule meetings and appointments, set up conference room, initiates replies to routine correspondence, receives incoming telephone calls and mail. OR, Education: To qualify based on education for GS-04 grade level you must have 4 years above high school education. Combination of Experience & Education: Applicants may also combine education and experience to qualify at this level. You must have an appropriate combination of specialized experience and education. Please note: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Bruce W Carter Department of Veterans Affairs Medical Center 1201 Northwest 16th Street Miami, FL 33125 US
• Name: Sally Jordan
• Phone: 813-919-9130
• Email: [email protected]