Job opening: Contact Representative (OA)
Salary: $37 696 - 54 625 per year
Published at: Aug 31 2023
Employment Type: Full-time
This position is located with the Bureau of Indian Affairs, Midwest Region, Minnesota Agency, Deputy Superintendent - Trust Services, Probate and Estate Services in Bemidji, Minnesota.
This is a Bargaining Unit position, for more information see What are bargaining units?
Assist Specialist in preparation of guidance in estate planning and life estates, codicils, etc.
Maintain statistical records on estate planning, estate administration, and summary distributions.
Maintain data in automated probate tracking systems.
Prepare necessary and proper documentation for distribution of trust assets to close estate accounts in accordance with Orders issued by the Administrative Law Judge or Attorney Decision Makers.
Receives calls, greets visitors and answers inquiries from owners.
Types correspondence, reports, memorandum, and other documents.
Maintains record management.
- U.S. Citizenship Required
- Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Form BIA -4432 must be submitted with the application if claiming Indian Preference.
- You will be required to have federal payments made by Direct Deposit
- You may be required to successfully complete a probationary/trial period
- A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
- If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
- Incidental Operator position. If you are required to operate a motor vehicle in order to properly carry out assigned duties, the 25 IAM 4 Motor Vehicle Safety Program Policy applies. A Link is provided in the Additional Information Section.
- Travel and relocation expenses will not be authorized. Any relocation expenses associated with reporting for duty will be the responsibility of the selected employee.
EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Qualification Standards for Clerical and Administrative Support Positions, GS-0962).
GS-5: 1 year of full-time specialized experience or the equivalent, comparable to at least the GS-4 in the Federal Service (obtained in either the public or private sector). Specialized experience in assisting probate specialist with technical work in support of probate processes; maintain data tracking systems; prepare documentation for distribution of trust assets; files and maintains probate records, assist with incoming and outgoing mail; OR 4 years of successfully completed education above the high school level in any field at an accredited business, secretarial or technical school, junior college, college or university. (One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.)
GS-6: 1 year of full-time specialized experience or the equivalent, comparable to at least the GS-5 in the Federal Service (obtained in either the public or private sector). Specialized experience in providing assistance work in support of probate processes; maintain data tracking system; prepare necessary and proper documentation for distribution of trust assets to close estate accounts, assemble outgoing material according to policy procedures, files and maintains probate records.
GENERAL EXPERIENCE: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position and is typically in or related to the position to be filled.
PROFICIENCY REQUIREMENT: In addition to meeting the experience or education requirements, applicants must show possession of typing and office automation skills. Applicants may meet the typing requirement by passing the appropriate test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificate by the Office of Personnel Management local office or by self-certifying their proficiency.
All qualification requirements must be met by the closing date of this announcement.
Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.
Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472).
Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.
If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION
- Address BIA Center for Recruitment Anadarko
P.O. Box 1487
Anadarko, OK 73005
- Name: BIA Human Resources
- Phone: 405-247-1600
- Email: [email protected]