A Medical Administrative Assistant serves as the Administrative Officer of the Day (AOD), representing the Medical Center Director and the Boise VA Medical Center (BVAMC) on all administrative matters (non-policy making) occurring when assigned to other than regular Monday through Friday business hours. During the irregular tours, the AOD serves as the representative of the Medical Center Director as the highest administrative authority on site to conduct operations.

Duties

Major Duties: The AOD is delegated full authority and responsibility to exercise the BVAMC Director's prerogative in medical administrative matters occurring during their tour of duty outside of normal business hours. Represents and acts on behalf of the BVAMC Director in (non-policy making) administrative matters Represents management in matters pertaining to the lawful retention of Veterans in the BVAMC Provides full medical administrative support during other than normal tours of duty to clinical and administrative BVAMC Interprets VA rules and regulations relating to determining legal entitlement Ensures that appropriate legal, regulatory and policy requirements are met Processes administrative issues surrounding beneficiary death (Decedent Affairs), seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOA's), homicides, code blue, code red, cost recovery matters, and facility or community disasters, etc. Assumes control of communication and notification in event of local and civil disasters, in accordance with local facility disaster plan Provides administrative authority, guidance, and advice to the Medical Officer of the Day (MOD), Registered Nurse Officer of the Day (RNOD), and all other clinical staff concerning administrative matters necessary for the operation of BVAMC during other than normal tours Provides orientation and situational technical advice to providers regarding VA policies and procedures Assists BVAMC staff with medically related legal problems; including involuntary commitments, orders of protective custody, and management of unruly or severely disturbed patients Promotes harmonious working relationship among patients, public, and staff Observes, evaluates, and coordinates administrative activities with interdisciplinary teams to provide administrative support with the provision of care Receives and responds to non-routine patient condition inquiries and other administrative inquiries from concerned Veterans, families, visitors, law enforcement officials, representatives from private hospitals, Veterans service organization representatives, VA Central Office, military personnel, private physicians, media, and the general public Oversees determination of applicants' eligibility Determines extent of release of medical or social data from patients' records. Safeguards and ensures rights and responsibilities of patient Establishes and maintains liaison with Public Affairs Office Approves and coordinates tests and procedures which cannot be done at BVAMC Coordinates patient referrals and transfers to and from BVAMC Responds to numerous inquiries from non-VA provides, patients, and the general public regarding entitlement, services provided, etc. Prepares daily Gains and Losses sheet and other statistical related reports Obtains bed availability for treatment Work Schedule: 24 hour / 7 days a Week, Alternating Shifts Telework: Not Authorized. Virtual: This is not a virtual position. Position Description/PD#: Medical Administrative Assistant/PD60332A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not Required.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 09/07/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience providing administrative support in a medical/clinical setting that demonstrates a knowledge of medical terminology, applicable laws and regulations related to Patient Care and treatment (i.e. admissions, discharges, transfers, scheduling, sharing agreements, legal detentions beneficiary travel, etc.); Knowledge of medical and administrative record systems, HIPPA, Privacy Act, and Freedom Of Information Act; Research problems and provide guidance using applicable policies/standards; Receive and respond to telephone inquiries; and the ability to interpret rules, regulations, policies and procedures. NOTE: Experience must be fully documented on your resume and must include job title, duties, month & year starting and ending dates AND hours worked per week. Preferred Experience: Customer Service, Interpersonal Skills, Highly Organized and Problem Solving. You will be rated on the following Competencies for this position: Customer ServiceDecision MakingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Although operating from a desk in the admission area, the AOD is continually required to move about the area in order to make contacts and consult with staff. There may be some climbing of stairs, or occasional equipment, other articles needing to be lifted, carried or pushed such as suitcases, medical charts, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Education

There is no educational substitution at this grade level.

Contacts

• Address Boise VA Medical Center 500 West Fort Street Boise, ID 83702 US
• Name: Wayne Newport
• Phone: 541-440-1000 X40116
• Email: [email protected]