For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 23-MN-12083781-MS.

Duties

As an Information Technology Specialist in the United States Attorney's Office-District of Minneapolis, you will join a well-respected team, and be responsible for providing technical and analytical assistance involving four or more information technology specialty areas. Your duties will include (but are not limited to): Providing IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems. Managing accounts, network rights, and access to systems and equipment. Installing, configuring, and upgrading commonly used hardware and software systems. Assisting in the configuration, installation, and maintenance of networked systems including hubs, routers, switches, bridges, servers, and related hardware. Maintaining telecommunications systems using knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. Monitoring the functionality, security, and integrity of internet services. Managing internet servers. Analyzing policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data, Responsibilities will increase, and assignments will become more complex as your training and experience progress.

Requirements

• You must be a U.S. Citizen or National
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

Basic Requirement: For each grade level, qualifying experience must demonstrate possession of each of the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. GS-7: To be eligible at the GS-7 level, you must meet at least ONE of the following conditions as defined below. Specialized Experience: One full year of specialized experience equivalent to the GS-5 level in Federal service. Examples include: providing IT customer support in troubleshooting; recovering and resolving recurring software/hardware problems; maintaining and controlling equipment inventories; and installing, configuring, and upgrading commonly used hardware and software systems. Education: One full year of graduate level education in a related field (Information Science, Engineering, Computer Science). Education at the graduate level must be in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position; OR Superior Academic Achievement (SAA). To qualify based on SAA, you must have completed the requirements for a bachelor's degree (or expect to complete within 9 months) from an accredited institution AND meet the criteria/requirements for SAA which can be found at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=General-Policies. Combining Education & Experience: A combination of specialized experience and graduate education as described above which when combined equal 100% of the requirements. GS-9: To be eligible at the GS-9 level, you must meet at least ONE of the following conditions as defined below. Specialized Experience: One full year of specialized experience equivalent to the GS-7 level in Federal service. Examples include: providing information technology customer support services to include the installation, configuration and troubleshooting of hardware and software systems and networked systems; and maintaining internet server and web sites. Education: One of the following types of education in a related field (Information Science, Engineering, Computer Science): a Master's or equivalent graduate degree; OR 2 full years of progressively higher graduate education leading to such a degree. This education must have been in one of the following fields OR must have provided a minimum of 24 semester hours in one or more of the following fields and must have required the development or adaptation of applications, systems, or networks: Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management. Combining Education & Experience: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 1 full year. GS-11: To be eligible at the GS-11 level, you must meet at least ONE of the following conditions as defined below. Specialized Experience: One full year of specialized experience equivalent to the GS-9 level in Federal service. Examples include: providing information technology customer support services to include the installation, configuration and troubleshooting of hardware and software systems and networked systems; providing user training on a variety of routine applications; providing quality assurance and analysis of information security systems to ensure compliance with information security policies and regulations; and managing the design and legal compliance of web sites. Education: One of the following types of education in a related field (Information Science, Engineering, Computer Science): a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher graduate education leading to such a degree. This education must have been in one of the following fields OR must have provided a minimum of 24 semester hours in one or more of the following fields and must have required the development or adaptation of applications, systems, or networks: Computer Science, Engineering, Information Science, Information Systems Management, Mathematics, Operations Research, Statistics, or Technology Management. Combining Education & Experience: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 2 full years. Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Contacts

• Address District of Minnesota 300 S 4th Street Minneapolis, MN 55415 US
• Name: Alex Klein-Conrad
• Phone: 612-664-5676
• Email: [email protected]