THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION THAT REQUIRES MILITARY MEMBERSHIP. This National Guard position is for a IT SPECIALIST (SYSADMIN/CUSTSPT), Position Description Number PDD2726000 and is part of the Mississippi National Guard.

Duties

As a IT SPECIALIST (SYSADMIN/CUSTSPT), GS-2210-9, you will provide support to Automated Logistics Information Systems and Programs to all state/territory activities/organizations and perform a wide range of specialized methods/techniques for planning; analyzing and identifying problems in order to develop and implement resolutions to administrative and systemic programs throughout the organization. Utilizes an extensive knowledge of logistics programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of CSS automation. Administers tactical local area network (LAN) clients, monitors ongoing operation of tactical network systems to ensure hardware and software functions, and meets operational standards. Identifies and resolves complex tactical network related problems occurring within the assigned area of responsibility. Responds to customer requests for assistance, ensuring trouble reports are handled expeditiously. Troubleshoots hardware, software, and LAN/Client operating system problems. Ensures software and vulnerability updates are applied in proper order. Coordinates and communicates with the Department of the Army (DA), and National Guard Bureau (NGB) regarding CSS operations and automated systems support, problem resolution, software upgrades and change packages. Assists functional users in automated CSS systems management and operation. Serves as a Systems Administrator for all CSS automated logistics information systems and programs and as a technical expert within the state/territory is responsible for providing technical and functional guidance for specified Automated Logistics Information Systems and Programs to operators and supervisors. Provides input to supervisor to ensure SASMO Standard Operating Procedures (SOPs) are current. Serves as the primary point of contact for Functional Administrators and users of the serviced database(s) in the absence of a Logistics Information Technology (LIT) Specialist (SASMO). Administers the day-to-day database operation and maintenance of the serviced database(s). Performs tests to ensure the serviced database(s) efficiently collects, stores, and processes data. Evaluates, determines, and initiates corrective action to recover or restore data and return the database(s) to operational status. Provides direction and guidance to supported CSS automated logistics information system users in the submission of automated systems problem reports and/or change proposals. Receives, reviews, consolidates, and accounts for system problem reports and engineer change proposals (ECPs) submitted from supported units/activities to ensure subsequent distribution to National Guard Bureau (NGB). Manages the receipt, review, validation, distribution, and implementation of all CSS software received in the State/Territory, ensuring proper installation, testing and evaluation. Oversees the CSS resource library and the retrieval and disposal of CSS software. Analyzes requirements, manages, and coordinates hardware for automated logistics information system and peripherals pertaining to the receipt, distribution, installation and life cycle management of devices that are directed to be managed at unit/state level. Installs, tests, and evaluates automated logistics information systems hardware. Manages the state/territory CSS automation hardware tactical computer exchange (TCX) (aka equipment float) program and ensures accountability of exchanges. Performs organizational and direct support level automated logistics information system hardware maintenance as required. Determines systemic problems during maintenance of hardware or in the application of software and initiates corrective action as needed. Provides operator level assistance on automated logistics information systems and programs. Serves as the point of contact for the Sustainment Automation Support Management Office (SASMO) Work Order Desk. Provides telephone coverage for users requesting assistance with hardware/software via a help desk, resolve problems if possible or refer problems to a technical specialist or contractor supplied support services; as well as prepares and accomplishes all workorder work order routing. Maintains an automated database of customer requests, ensuring that current statuses are updated. Provides reports to supervisor for unusual problems or upon request. Administers and coordinates warranty contracts related to system support. Provides technical assistance and support on computer and other IT related problems. Technical assistance includes equipment operation and maintenance, analytical techniques to test and analyze computer equipment malfunctions and software errors. Performs other duties as assigned.

Requirements

Qualifications

NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. MILITARY MEMBERS WITH BONUSES: Upon acceptance of a military technician position military members who are currently receiving a military Reenlistment/Extension Bonus (REB) or GI Bill-SR Kicker may lose incentive eligibility and may be subject to termination or suspension of incentive (includes indefinite and temporary technicians on assignment for more than 180 days in any continuous 12-month period). GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. If your resume does not include a narrative description of how you meet the GENERAL, SPECIALIZED experiences, and OTHER requirements, you may lose consideration for this position. Ensure that the Questionnaire is completed online in Application Manager. NOTES TO CANDIDATES: a. Situations of inversion of military rank are not permitted, i.e., a military technician may not be militarily senior to his or her full-time supervisor. b. Candidates may be screened and evaluated on military attributes directly related to the compatible military position required to be assigned into, such as, but not limited to, military bearing, leadership, or ability to work with others (teamwork) in a military environment. c. Include any volunteer work experience in your resume. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). d. Final selection will be based upon qualifications, suitability, and available manpower resources. e. This employer will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. f. Multiple vacancies may be filled from this announcement. g. If this announcement results in a temporary promotion for the selectee, it may become permanent at any time without further competition dependent on funding and manpower requirements.

Education

Contacts

• Address MS JFH MS G4 144 Military Drive Flowood, MS 39232 US
• Name: Jay Johnson
• Phone: 601-313-1840
• Email: [email protected]