Serves as a Transportation Assistant in the Veterans Transportation Service (VTS) located at the Northern Indiana Healthcare System, Mishawaka, IN.

Duties

Consult management, appointment scheduling and admissions scheduling. Evaluate documents, e.g., sampling plans, permit applications and other data collection forms. Maintain automated system of program-specific data to track items such as service project milestones, progress reports, program trends, performance measures, compliance strategies, etc. Independently manage the Beneficiary Travel Program. Determine method of payment for authorized and unauthorized ambulance claims submitted for consideration. Forward all invoices certified for payment for processing. Plan and direct programs that provide support services functions and require the application of specialized knowledge and skills. Work Schedule: Fulltime; Monday - Friday: 8:00am - 4:30pm

Requirements

Qualifications

SPECIALIZED EXPERIENCE: At least one (1) year of specialized experience equivalent to the next lower grade level (GS 5) in Federal Service that includes performing the following duties: collecting, compiling, and tracking data and statistical information; evaluating documents, e.g., sampling plans, permit applications and other data collection forms; coordinating service practices that decrease waits and delays; maintaining manual and electronic accounting records, performing regular reconciliations, and adjusting account balances; determine method of payment for authorized and unauthorized ambulance claims submitted for consideration; reconciles vouchers against authorizations for accuracy prior to preparing certifications for payment; provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs (Resume(s) must clearly support the duties and experience required for this position. We will not make assumptions regarding experience.) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Administration and ManagementComputer SkillsCustomer ServiceDecision MakingInterpersonal SkillsProblem Solving IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Incumbent will be exposed to stressful working situations that require a professional attitude and collective reasoning. The incumbent is subject to a high volume of work, the need for accuracy, frequency of interruptions and ever-changing demands due to program changes. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Northern Indiana HCS 1700 East 38th Street Marion, IN 46953 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]