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Job opening: Program Support Assistant

Salary: $43 742 - 56 861 per year
City: Columbus
Published at: Aug 29 2023
Employment Type: Full-time
This position is located within Community Care (CC) at the Chalmers P. Wylie VA Ambulatory Care Center (VAACC), Columbus, Ohio.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Extracts data from various software programs to create statistical diagrams and workflow charts; Compiles weekly and monthly cost estimate reports; Provides detailed reports to management to improve timeliness, accuracy, and consistency of community care authorization and reconciliation activities; Reviews, gathers, and assembles data from software systems; Monitors, review, and report consult scheduling performance and consult resolution activities; Corrects scheduling errors; Coordinates with Information Technology (IT) staff to maintain and manage systems; Performs other related duties as assigned. Work Schedule: Full-Time, Monday - Friday 08:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. ~AND~ SPECIALIZED EXPERIENCE GS-6: At least one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position? To be creditable, this experience must have been equivalent to at least the GS-5 level in the Federal service. Specialized experience includes: Reviewing, gathering, assembling, and extracting data from various software programs; Compiling weekly and monthly cost estimate reports; Verifying authorizations were approved by management; Preparing minutes from dictation and, hand-written notes. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to DetailAuditingDatabase Management SystemsInterpersonal Skills IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements/Working Conditions: The work is sedentary and requires no special physical demands. The work environment involves everyday risk or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, or public spaces. The work area is adequately lighted, heated and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

  • Address Chalmers P Wylie Veterans Outpatient Clinic 420 North James Road Columbus, OH 43219 US
  • Name: VHA National Recruitment Center
  • Phone: (844)456-5208
  • Email: [email protected]

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