Job opening: Social Worker (Program Coordinator - Care Coordinator & Integrated Case Management)
Salary: $92 429 - 120 158 per year
Published at: Aug 28 2023
Employment Type: Full-time
The New Mexico VA Health Care System is seeking a Social Work Program Coordinator for Care Coordinator & Integrated Case Management.
Duties
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU
Care Coordination and Integrated Case Management (CC&ICM) Social Work Program Coordinator who, in collaboration with the Nursing CC&ICM counterpart, are responsible to implement, coordinate, and manages all administrative and clinical aspects of the national CC&ICM framework which serves a patient population with highly complex medical, mental health and psychosocial problems to ensure they receive the appropriate level of care coordination support based on their prominent need. The incumbent will have both clinical and administrative responsibility to ensure effectiveness of services, application of the latest VHA guidelines and modification of service patterns.
The CC&ICM framework is a specialized, collaborative practice among multiple healthcare professions that provides structure and standards to support inter-professional collaborations throughout the continuum of care and optimal utilization of healthcare resources. It addresses physical, mental health, and psychosocial needs to enhance Veterans' wellness, level of functioning, and quality of life. The aim is to provide safe, efficient, and cost-effective interventions integrated throughout the continuum of healthcare; to improve access to care, reduce duplication and fragmentation of services, ensure adherence to professional standards of practice, and support staff in their work. The Social Work Program Coordinator for CC&ICM implements standardized tools designed to integrate care horizontally and vertically to include but not limited to, bridging medical care and mental health care, transitioning inpatient care and outpatient care, and integrating community care and VA Care thereby creating a seamless continuum experience for the Veteran.
Administratively responsible for the clinical programming and daily operations of the New Mexico VA Health Care System (NMVAHCS) CC&ICM Practice.
Develops and implements policies and procedures specific to NMVAHCS and ensures compliance with local facility, VISN, the Associate Director of Patient Care Services (ADPCS), Social Work Service (SWS), VA Central Office (VACO) directives and handbooks, as well as Joint Commission, and other accrediting bodies and regulatory standards as needed.
Manages and controls the use of data related to this practice regarding the day-to-day functioning and practice evaluation.
Plans, organizes and directs administrative, operational, Veteran, and personnel activities for the service.
Identify cohort of Veterans across NMVAHCS with the highest opportunity and highest need.
Identify potential areas where care coordination is taking place to include but not limited to primary care, surgical care, mental health, community care, specialty clinics, geriatrics, and chronic disease.
Integrate inpatient and outpatient care coordinators, care managers, and case managers, for seamless continuity of care.
Identify care coordinators and support services across the specialized services of NMVAHCS and ensure continued participation by setting expectations, clear roles, and responsibilities.
Develop and implement facility wide CC&ICM education plan to key stakeholders to include Service Chiefs, supervisors/managers, frontline staff, and Veterans with plan for ongoing sustainment education plan.
Coordinate and co-facilitate a care coordination review team (CCRT) to integrate communication, collaboration, and coordination when assigning a Lead Coordinator to Veterans identified as needing moderate or complex care coordination services.
Ensure compliance with policies and standard operating procedures for evaluating and mitigating suicide risk to include: Completion of the Columbia Suicide Severity Risk Scare (C-SSRS), Comprehensive Suicide Risk Evaluation, Safety Plan, and Overdose Report as clinically indicated.
Conduct psychosocial assessments to determine needs of veterans and family members.
Participate in discharge planning with other disciplines and will be responsible for ensuring that discharge plans are executed in a manner that is timely and appropriate.
Provide a full range of social work services within commonly accepted standards of social work practice which includes case work, individual, family and group counseling, discharge planning, case management and other services as appropriate.
Maintain full knowledge of resources, both within the VA and the community, to meet the identified needs of the Veterans and their families.
Work Schedule: Monday - Friday, 08:00 AM - 04:30 PM
Compressed/Flexible:Not Available
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to Accreditation | CSWE to verify that the social work degree meets the accreditation standards for a masters of social work.
Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to VA's Title 38 Hybrid Occupations - Office of Human Resources Management.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations:
Social Worker (Program Coordinator), GS-12
Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.
Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
Ability to supervise multidisciplinary staff assigned to the program.
Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
Ability to provide training, orientation, and guidance within clinical practice.
References: VA Handbook 5005, Part II, Appendix G39 Social Worker Qualification Standard dated September 10, 2019
Physical Requirements: Work is sedentary but also demands standing, walking, bending, twisting, and carrying light items.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address Raymond G Murphy Department of Veterans Affairs Medical Center
1501 San Pedro Drive, Southeast
Albuquerque, NM 87108
US
- Name: Alisha Herzog
- Phone: (913) 683-8960
- Email: [email protected]
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