Incumbent is Agent Cashier in Finance Service, Central Texas Veterans Health Care System (CTVHSC). Incumbent performs duties of a receiving and disbursing teller at each Integrated Clinical Facility (ICF).

Duties

Major duties include, but are not limited to: Acts as disbursing agent for the Treasury Department with a cash advance provided by the Treasury Department. Employee is personally and financially responsible for proper accounting of this advance at all times by maintaining accountability of vouchers paid, and updates numerous excel workbooks to include the OF 1129 - Cashier Reimbursement Voucher and/or Accountability Report. Makes disbursements in accordance with existing directives and is responsible for the maintenance and control of the cash advance and funds disbursed as distinguished from any funds which may be received as a collection item. Correct and take care of any shortages in advance and deposits any overages which may occur. Accepts remittances as deposits to patient's accounts as well as payment for all types of indebtness to the United States which the Department of Veterans Affairs (DVA) is concerned. Trains and assists alternate cashiers in the proper performance of their duties as affected by regulation and policy changes. Advises supervisor of problems occurring in the cashier function and helps to identify problem areas. Performs other duties as assigned by supervisor. Accepts remittances for all the following types of collections: Collections from third party insurance billings for Medical Care Cost Recovery (MCCR). Collections from ineligible patients for medical care. Collections for individuals and third parties for tort feasors. General and specific donations to General Post Funds. General Fund receipts, such as proceeds from rents, telephone commission, fees for services, recoveries, refunds, etc. Employee debts, including salary overpayments. Appropriation reimbursements and refunds. Receipts to the VA Suspense Accounts when the purpose of remittance cannot be identified, or the appropriation or fund to be credited cannot be determined at the time of receipt. Disburses cash to payees upon presentation of voucher after verifying that voucher contains necessary authorization and obtaining proper identification from payee. Disbursements include, but are not limited to the following: Beneficiary travel payments to veterans. Withdrawals from personal funds to patients' accounts. Incumbent processes beneficiary travel vouchers either as a cash payment or as a Check or EFT voucher. Cash vouchers paid are included with the daily replenishments and are also entered into the beneficiary travel database. Checks or EFT vouchers are also entered into database. When utilizing the database, incumbent access Vista, do a data text pull, upload data pull into the database and then proceed with payment. Database allows incumbent to process between 150 - 200 vouchers per hour, answer the telephone, handle customers at the window, etc. Incumbent receives and pays patient fund vouchers at the window and then, include vouchers with daily replenishment. Incumbent process patient funds deposits and include these with OTCNET deposit FSR tickets. Cashes VA pension and disability checks, Social Security benefits checks, and certain other negotiable instruments for veterans. Prepares daily Deposit Tickets electronically via OTCnet and submits to local depository for dep?sit of collections and accommodation exchange instruments to Treasury. Reviews the clearance of separating employees to see if there are any debts owed to the Federal Government prior to releasing the employee's final salary check. Returns undeliverable salary checks to the Treasury. Reconcile all transactions performed in Vista to ensure that the information matches the deposit. Incumbent organizes daily deposits using a field service receipt (FSR) and applicable backup documentation provided, closes automated receipts, run a tape and review deposit totals with the deposit amounts in the U.S Treasury website-OTCNET. Incumbent organizes payment vouchers with all applicable documents, includes them with daily replenishments and run a tape. Witness accountability and retrieval of funds placed into the night depository. Travel to various areas in the hospital to collect funds from veterans and ensure that they are secured. According to policy the Agent cashier must be relieved of vault duties and turn over their cash advance to an alternate teller. The teller obtains control of the vault and cash advance during a two week period. The incumbent verifies and signs for the delivery of funds received from the armored courier service. Processes Beneficiary Travel Vouchers for payment via mail out. Work Schedule: Monday through Friday, 8:00 am - 4:30 pm Virtual: This is not a virtual position. Position Description/PD#: Teller/PD08112A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Approved Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/11/2023. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Specialized experience includes but not limited to: Handling cash and other funds; collections; provide customer service via telephone and in person; prepares deposits; knowledge of computers and processing procedures; general office duties. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four full academic years of successfully completed education above the high school level. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education. For GS-5 level positions only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. You will be rated on the following Competencies for this position: Customer Service Communication Self- Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA Central Texas Health Care System 1901 Veterans Memorial Drive Temple, TX 76504 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]