The primary purpose of these Permanent Career-Seasonal positions is to provide guide services to visitors. The work involves operating visitor information centers, giving talks, interpreting natural and historic features, answering questions, guiding tours, and providing miscellaneous services to visitors. Open to the first 50 applicants or until 09/05/2023 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

Park Guide duties may include: Open, close and operate a busy Visitor Center Information desk. Conduct interpretive programs for the public including walks, talks, evening programs, and youth programming. Answer visitor questions in person in the visitor center, in the field, by phone, and by email. Assist during special park events such as Night Sky Festival, Jurnior Ranger Day, and other related experiences. Perform uniformed roving patrols to contact visitors and provide interpretive and educational resource messaging, report on trail/area conditions, and provide visitor assistance when needed. Positions may be filled at either the GS-5 level or the GS-6 level. Duties will be developmental in nature when filled below the GS-6 full performance level. It is anticipated that two positions will be duty stationed at Dickey Ridge Visitor Center; located near mile-marker 5 on Skyline Drive and two positions will be duty stationed at Bryd Visitor Center, located near mile-marker 51 on Skyline Drive. Salary for Dickey Ridge VC: GS-5 is $42,870 - $55,736 PA. Salary for GS-6 is $47,789 - $62,122 PA. Salary for Bryd VC: GS-5 is $37,696 - $49,009 PA. Salary for GS-6 is $42,022 - $54,625 PA. POSITION LOCATION: Shenandoah National Park preserves and protects more than 300 square miles of nationally significant natural and cultural resources, scenic beauty, and congressionally designated wilderness within Virginia's northern Blue Ridge Mountains; and provides a broad range of opportunities for public enjoyment, recreation, inspiration, and stewardship. Within just 90 miles of Washington D.C. the Park provides visitors the ability to explore mountain peaks, hidden hollows, cascading streams, accessible wilderness, and stunning natural beauty. Approximately 40% of the Park is designated wilderness with over 500 miles of hiking trails and the iconic Skyline Drive, SHEN was established as an eastern Park that provided a "western Park experience". Due to the Park's easy accessibility to D.C and other highly populated areas along the east coast, visitation exceeds 1.4 million visitors annually which results in significant resource protection and visitor management issues and incidents. Additional Information: For additional information regarding this announcement or how to apply, please contact the HR Office at the number or email provided under the "agency contact information" section. For specific questions pertaining to the position being advertised, please contact [email protected] or 540-999-3500 x3281. Email is the preferred method of inquiry as it provides the fastest response time. When inquiring by email please include the job announcement number NE-1612-SHEN-23-12091047-MP in the subject line.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-09/05/2023. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: oral presentation of historical, scientific, or program information to groups; or assisting with the development or revision of technical, historical, or scientific information for oral presentation to groups. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least four years of education above high school leading to a bachelor's degree with courses related to the occupation, such as American history, science, public speaking, parks and recreation, education, or communications. This education must have been obtained in an accredited business or technical school, college, or university in any field for which high school graduation or equivalent is a prerequisite. PLEASE NOTE: If you are using education to qualify you must submit a copy of your transcripts. Copies must include your name, school name, credit hours, major(s), and grade-point average or class ranking. We cannot determine eligibility without this information. -OR- COMBINATION: Successful completion of a combination of education and experience as described above. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. Total percentage must equal 100 percent. You must include transcripts. To qualify for this position at the GS-06 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: oral presentation of historical, scientific, or program information to groups; or assisting with the development or revision of technical, historical, or scientific information for oral presentation to groups. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least one full year of graduate education in an accredited college or university that included coursework related to the occupation, such as American history, science, public speaking, parks and recreation, education, or communications. PLEASE NOTE: If you are using education to qualify you must submit a copy of your transcripts. Copies must include your name, school name, credit hours, major(s), and grade-point average or class ranking. We cannot determine eligibility without this information. -OR- COMBINATION: Successful completion of a combination of education and experience as described above, which meets 100% of the qualification requirements. For example, 6 months of specialized experience as described (50% of the experience requirement) and 9 semester hours of graduate education in coursework as described (50% of the education requirement). Total percentage must equal 100 percent. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Shenandoah National Park 3655 Hwy 211 East Luray, VA 22835 US
• Name: Debbie Truax
• Phone: 540-999-3500 (3479)
• Email: [email protected]