The Fisher House Program provides temporary accommodations and support for families, support persons and Caregivers of Veterans and Active Duty Military receiving treatment at major military and VA medical facilities. VA Fisher House accommodations are provided at no cost to guests and located within walking distance of the treatment facility. The Housing Manager serves as supervisor of the Fisher House program reporting directly to the facility Associate Director.

Duties

The Housing Manager reports on Fisher House program operations and status directly to the National Program Manager, VA Fisher House program located in VA Central Office. The core duties of this position include but are not limited to: Distributing community resources in support of organizational goals, objectives and strategic priorities. Conducting and analyzing comprehensive needs assessments for optimal alignment of the program in support of the organization's mission and goals. Making program adjustments that maximize human, financial, and in-kind resources to build capacity and services for the organization and its stakeholders. Providing technical and administrative supervision to subordinate *6. Overseeing the daily operation of a unit and ensuring agency policies and priorities are being followed. Developing performance standards and evaluating work performance of subordinates. Preparing the organization for key shifts in priorities, policies, or operating procedures. *9. Functioning as a primary external communications liaison to community partners. Strategic advisor to executive leadership for the utilization of community resources in support of operational goals, assesses risks, anticipates outcomes, and alternative strategies. Monitors expenditures and uses cost benefit thinking to set priorities. Monitoring all donated monetary funds at the healthcare system level within the station's General Post Fund (GPF) Accounts. Exercising discretionary authority to approve the allocation and distribution of funds. Work Schedule: Monday - Friday | 8:00 AM - 4:30 PM CST (Some after hours and/or weekend work may be required on occasion.) Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Fisher Housing Manager/PD99946A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/01/2023. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Examples of appropriate SF-50s include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50s at the highest grade held with an effective date more than one year old. Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. In addition to the Time-in-Grade Requirement, you must also meet the specialized experience as described below to qualify for the Accountant position at the GS-12 grade level. GS-12 SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as: Providing customer support to patients and family members. Coordinating and organizing resources. Developing strategic plans, policies, preparing briefings and special events. Establishing local policies and procedures implementation. regarding operations, local policy, and procedure implementation. Overseeing the daily operation of a unit and ensuring agency policies and priorities are being followed. Exercising discretionary authority to approve the allocation and distribution of funds. ***PLEASE NOTE: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e., the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed under SPECIALIZED EXPERIENCE (Qualifications section). Please use as much detail as needed, giving dates (months and years) of the experience, position title, and how the experience was gained. This information is needed to determine if you are qualified for the position. You will be rated on the following Competencies for this position: Financial ManagementManaging Human ResourcesPartneringPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. PHYSICAL REQUIREMENTS: Work is generally sedentary; however, it requires a fair amount of standing, walking, walking up and down steps, and bending. The Housing Manager may be required to approximately lift 25-50 lbs. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Memphis VA Medical Center 1030 Jefferson Avenue Memphis, TN 38104 US
• Name: Caitlin Clabough
• Email: [email protected]