This position is located in Cape Cod National Seashore, in the Visitor Services and Protection Division.

Duties

Serves as the Supervisory Recreation Fee Specialist for the park. Analyzes and evaluates changes in the Recreation Fee Program operations and their effect on overall program objectives, priorities, and milestones. Develops short- and long-term planning documents for fee program planning purposes at the park level. Provide authoritative instruction and training to lower-level park employees regarding the implementation of new fee program policies, standards, methods, controls, and procedures. Ensure all collected fees are managed in accordance with established policies and procedures. Conducts substantial analysis on park level fee program policies and identify trends and patterns in the development and management of recreation fees. Works with supervisor to lead the implementation of changes to fee program policies, standards, methods, controls, and procedures to improve fee operations on a local scale. Advise the implementation of new policies, procedures, and systems to improve park level fee program administration. Oversees the management of a comprehensive auditing program for a fee operation. Analyzes and evaluates risk in the organization's fee program and identify trends and patterns in the management of risk; formulates financial data for various fee budget planning purposes; and conducts bot short- and long-range budget analyses and forecasts. Directly supervises at least two supervisory staff and indirectly up to 20 seasonal staff. Coordinates day-to-day activities (e.g., scheduling) of subordinates with other park staff where geographically separated from the incumbent. Assigns work to subordinates; establishes priorities; evaluates employee performances; interviews candidates for positions and initiates requests for personnel actions; recommends awards; takes disciplinary actions; develops performance plans and evaluates subordinate's performance.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-09/08/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-9 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: (1) Managing pricing structures, marketing, earnings, accounting, spending and paying expenses associated with collection, program reporting, and profit/loss analysis; (2) analyze and evaluate changes in recreation fee program operations to include short- and long-term planning for fee programs; or (3) supervising a staff of subordinates related to a fee collection and visitor orientation program that involves providing resource orientation, disseminating information and resolving visitor complaints; collecting and accounting for fees, completing remittance reports for monies collected, conducting fee collection audits, and working with commercial service operations to ensure contract or permit compliance. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least a Ph.D. or equivalent doctoral degree; OR successfully completed at least three full years of progressively higher level graduate education leading to a such degree in a related field such as business administration, finance, accounting or other closely related subjects; OR LL.M., if related. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. You must include transcripts.-OR-Successful completion of a combination of education and experience as described above. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Cape Cod National Seashore 99 Marconi Site Wellfleet, MA 02667 US
• Name: Kathryn Aiello
• Phone: (470) 791-5322
• Email: [email protected]