The duties of the Supervisory Prosthetic Representative are to administer, supervise, or perform work concerned with rendering prosthetic and sensory aids services to disabled patients. This work requires the application and interpretation of laws concerning benefits available to disabled patients and a specialized knowledge of the medical and psychological problems directly related to the use of prosthetic devices.

Duties

Work Schedule: Full Time; Monday - Friday; 7:30 a.m. - 4:00 p.m.; Subject to change to meet the needs of the Agency Telework: Not Eligible Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required The Supervisory Prosthetic Representative must have analytical ability, social awareness, tact and diplomacy, and good communication skills. He/she must possess knowledge of established management principles, concepts and methodology to identify, analyze and resolve managerial and administrative issues or problems of a procedural or factual nature. The Representative must be able to anticipate the need for action. He/she must also possess the ability to deal effectively with individuals and groups and to adjust to difficult or stressful situations. Duties for the position may include but are not limited to: Develop local organizational policies and procedures consistent with national policies and procedures. Develop Statement of Work for service contracts. Establish long- and short-term program goals. Responds to a variety of correspondence including contractors, Home Oxygen program issues, and congressional inquiries. Assess and provide technical guidance concerning equipment and benefits to beneficiaries and other health care workers. Adjusts workload and develops performance measures Implements new local and national guidelines Develop tools that allow monitoring of a quality assurance program. Analyze, review and evaluate the results of various monitors and databases. Inform veterans and family on different appliances services available. Plan, develop and prepare budget estimates. Analyze costs to develop cost containment initiatives. Coordinates specialty programs which include clothing allowance, Home Oxygen, Automobile Adaptive Equipment, Home Improvement Structural Alterations (HISA). Interview veterans and inspect prosthetic equipment /appliances. Authorize benefit payment and reimbursement. Conduct home and vendor visits. Inspect and recommend approval of contractor prosthetic shops. Coordinate specialty clinics which include wheelchair, amputee, Major Medical Equipment Committee (MMEC), Preventive Amputee Care Team (PACT), etc. Serves as technical advisor and subject matter expert. Manages, maintains and controls inventory. Represents the department in public relations activities including lectures, town halls, and in?-services. Administers personnel management rules, regulations, procedures. Plans, schedules, reviews work including projecting and forecasting. Plans and estimates budgetary requirements. Sets guidelines and procedures to assure safe work environment and use of safety equipment. Develop functional statements, performance standards, and competencies. Counsels employees and initiates disciplinary action. Manage time and leave programs. Interviews and selects candidates. Recommends promotions, special advancements for performance, special advancements for achievement and conducts performance appraisal evaluations. Provides employee training. Develop proposals, business plans and action plans. Prepares and presents lectures to VA and/or non-VA functions. Manages resources including space, equipment, supplies, personnel. Oversees the operation of the Prosthetic, Orthotic, Optical laboratories including restorations. Participates at VISN/facility initiatives, intra-agency workgroups and/or committees. Assists in drafting/recommending VISN/facility policies or directives. Other duties as assigned.

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part Experience and Education: Individual must meet at least one of the requirements below: Experience: One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or Education: A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; or Experience/Education Combination: Equivalent combinations of experience and education are qualifying. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Qualification GS-12 Prosthetic Representative (Supervisor): Experience. At least one year of experience equivalent to the GS-11 grade level. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Leadership and managerial skills, including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers. Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics. Skill in coordinating work flow and work assignments. Ability to counsel patients and work effectively with a clinical team to resolve conflict. Assignments: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and must be performed by the incumbent at least 25% of the time. The supervisor is responsible for the supervision, administrative management, and direction of assigned PSAS staff. The supervisor is delegated full administrative and professional responsibility for planning and directing the staff activities for the section or equivalent work unit. Preferred Experience: Prosthetic and Sensory Aids experience References: VA Handbook 5005/94, Part II, Appendix G34, Prosthetic Representative Qualification Standards, GS-0672, Veterans Health Administration, dated January 18, 2023. The full performance level of this vacancy is a GS-12. The actual grade at which an applicant may be selected for this vacancy is a GS-12. Physical Requirements: See VA Directive and Handbook 5019

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Las Vegas VA Medical Center 6900 North Pecos Road North Las Vegas, NV 89086 US
• Name: Allison Hoffman
• Phone: 304-350-2062
• Email: [email protected]