Joining the Secret Service Office of Investigations, Dallas, TX; Newark, NJ; or New York City Field Office will allow you to perform technical support services and provide command control, communications and coordination of activities for a safe and secure environment for all protectees and other stakeholders at USSS protected facilities.  For more information on the Secret Service click here.  

Duties

The selectee will serve as Communications Operations Specialist in the Office of Investigations, Dallas, TX; Newark, NJ; or New York City Field Office. Typical work assignments include: Providing technical support and information to Special Agents by coordinating and exercising safety protocols; serving as the initial contact and coordination for emergency situations; researching, analyzing, and developing investigative leads; and collaborating and resolving security related issues with law enforcement agencies regarding protective and investigative information. Maintaining a database log of criminal history requests, and incidents occurring during the shift; providing information by searching databases, researches and collects data, identifies inaccuracies and anomalies in collected information. Preparing incident reports on protective and criminal information received and routes information for immediate response by an agent and/or officer; collaborating and liaising with local, state and other Federal law enforcement agencies to provide and request information and receiving telephone information from a wide variety of internal and external stakeholders, utilizing best practices for in communicating information to stakeholders. Providing technical support and information to Special Agents by operating and monitoring a multi-frequency radio telecommunications console; coordinating the use of alternate radio frequencies for protective details; transmitting and receiving messages over nationwide network computer systems. Apply for this exciting opportunity to contribute to the Office of Investigations investigative and protection functions. This Communications Operations Specialist position starts at a base salary of $49,028, (GS-09, step 1), with promotion potential to $77,112, (GS-11, step 10).

Requirements

• U.S. citizenship is required.
• Males born after 12/31/1959 must be registered for Selective Service.

Qualifications

Basic Requirements: You qualify for the GS-09 level (starting base salary $49,028) if you possess one year of specialized experience equivalent to the GS-07 level performing duties such as: transmitting and receiving messages over nationwide computer network systems, receiving telephone information from a wide variety of internal and external stakeholders; researching criminal records and developing investigative leads such as outstanding criminal warrants and other pertinent records; and preparing incident reports on protective and criminal information; OR A master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree; OR LL.B. or J.D., if related; OR A combination of graduate level education and experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. You qualify for the GS-11 level (starting base salary $59,319) if you possess one year of specialized experience equivalent to GS-09 level performing duties such as: preparing incidents reports on protective and criminal information received and routes information for immediate response, maintaining data base log of criminal history requests, collaborating with local, state and other federal law enforcement agencies to provide and receive information, developing standard operating procedures and utilizing best practices in communicating information to stakeholders, researching criminal records and developing investigative leads such as outstanding criminal warrants; OR Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher-level graduate education leading to such a degree; OR  LL.M., if related; OR A combination of graduate level education and experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Qualifications Must Be Met: The qualification requirements listed above must be met by the closing date of this announcement.The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

See Qualifications Section

Contacts

• Address United States Secret Service (DHS-USSS) Please read entire announcement Washington, District of Columbia 20223 United States
• Name: Human Capital Division
• Phone: 202-406-5800
• Email: [email protected]