You will serve as a Transportation Assistant (QA Inspector / Counselor) in the Navy Household Goods / Personal Property Shipping Office (HHG/PPSO) Store Front Section of NAVSUP FLC NORVA GF.

Duties

You will act as a single point of contact for providing counseling and entitlements in arranging and coordinating pickup, personally procured move, shipment and/or storage of household goods, privately owned vehicles, and household goods inspections. You will review orders and determine the extent of entitlements and eligibility for the shipment, drayage or temporary/non-temporary storage of household goods at government expense. You will explain shipment and storage options, excess costs, special procedures for shipments under various types of orders, member/employee as well as Transportation Service Provider (TSP) responsibilities, and claims procedures. You will ensure that the work of TSPs/contractors engaged in the physical handling (packing and crating) and movement of household goods comply with applicable service tenders, solicitations, contract specifications and other government regulations. You will respond to all requests for information/assistance to include answering questions, providing claims information, providing assistance to determine pre-approved accessorial services, initiating shipment change requests, etc. You will process applications for Household Goods and Personally Procured Moves utilizing the automated Defense Processing System (DPS).

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to obtain and maintain a current valid United States driver?s license.

Qualifications

To qualify at the GS-7: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: performing work requiring the application of an extensive body transportation regulations, methods and practices to perform a wide variety of interrelated or nonstandard transportation support assignments and resolving a wide range of problems/issues related to the movement and storage of personal property. Examples of specialized experience include: 1) Experience performing a wide range of personal property shipment management functions including household goods entitlements, personal property counseling, inbound and outbound shipment management, temporary storage and non-temporary storage; 2) Experience determining and advising on entitlements or procedures related to the type of quantity of personal property that can be moved at government expense, storage entitlements, mover's liabilities and prohibited items; and 3) Serve as point of contact resolving problems and ensuring that the work of Transportation Providers. To qualify at the GS-6: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-5) or pay band in the federal service or equivalent experience in the private or public sector must demonstrate the following: performing work requiring the application of transportation regulations, methods and practices to perform a variety of interrelated or nonstandard transportation support assignments and assist in resolving a range of problems/issues related to the movement and storage of personal property. Examples of specialized experience include: 1) Experience performing a range of personal property shipment management functions including household goods entitlements, personal property counseling, inbound and outbound shipment management, temporary storage and non-temporary storage; and 2) Experience in assisting in determining on entitlements or procedures related to the type of quantity of personal property that can be moved at government expense, storage entitlements, mover's liabilities and prohibited items. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience:

As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address NAVSUP FLC NORVA GF 1968 Gilbert Street Suite 600 Norfolk, VA 23511-3392 US
• Name: Department of Navy EIC
• Email: [email protected]