The position is located in the Visitor Engagement Office (VEO) within the Center for Learning, Literacy and Engagement (CLLE), Office of the Librarian, Library of Congress. This is a non-supervisory, bargaining unit position. The incumbent for this position will work a part-time, 20 hours/week compflex work schedule. The position description number for this position is 430756. The salary range indicated reflects the locality pay adjustment for the Washington, D.C., Metropolitan area.

Duties

The VEO serves VIP, official, professional, special, and general visitors who come to the Library, and ensures quality and accessible visitor engagement; wayfinding services and other public offerings; and public events and administration.

Requirements

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to plan, organize and conduct official, public, and specialized visits and tours.** Ability to provide customer support services.** Ability to present information orally through briefings and other presentations.** Ability to communicate in writing. Ability to solve problems and make decisions. Ability to communicate effectively other than in writing.

Education

There are no education requirements for this position. 

Contacts

• Address LIBRARY OF CONGRESS 101 Independence Ave. SE LM-107 Washington, District of Columbia 20540 United States
• Name: Customer Service Center
• Phone: 202-707-5620
• Email: [email protected]