About the position: This position will be assigned to the Roadrunner Inn, Kirtland AFB, NM. This position will be filled as Regular Part Time employment category. Regular Part Time guarantees 20 hrs/wk and may be eligible for benefits such as Medical/Dental, Group Life, 401(k), and AFNAF Retirement. Tour of duty will include weekends & holidays, day and night shifts, and may rotate frequently. Schedule flexibility of selected individual(s) is highly desired.

Duties

Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records; accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio Prints backup reports from property management system. Ensures housekeeping status of rooms is updated, records and notifies appropriate person/organization of maintenance problems reported by guests, and ensures front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12081251

Requirements

• This position requires the incumbent to complete a Tier 1 (T1) background investigation with favorable results.
• Appointment to this position requires the incumbent meet the minimum age requirement for serving alcoholic beverages (21 years of age or older).
• This position requires the incumbent be able to read, write, and speak English.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/24/2023 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service Must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers Must be able to read, write, and speak English Highly motivated individuals with strong organizational skills and basic computer skills are highly desired Position is for a 24-hour lodging operation and tour of duty may include all shifts, including overnight shifts; schedule flexibility is highly desired Ability to work alone and in a group preferred

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Kirtland Sustainment Services Flight 377 FSS/FSMH, 1551 1st Street, Bldg 20350 Kirtland AFB, NM 87117-5661 US
• Name: Kirtland NAF HR Office
• Email: [email protected]