The Licensed Professional Mental Health Counselor (Program Manager) serves as the Program Manager for the Mental Health Outpatient Clinic at the Tomah VA Medical Center, Tomah, WI. Responsibilities are broad and complex in scope and involve organization of service delivery, development and implementation of programming, policies, and procedures for the outpatient clinic, coordination and supervision of staff, program evaluation, and performance improvement.

Duties

A recruitment/relocation incentive may be authorized to highly qualified individuals. The Mental Health Outpatient Clinic (MHOC) is committed to providing quality customer-service while meeting a variety of emotional, psychological, behavioral, interpersonal, and social needs of Veterans. The MHOC Program Manager has direct supervisory responsibility for a large interdisciplinary clinic comprised of Licensed Clinical Social Workers (LCSW), Licensed Professional Mental Health Counselors (LPMHC), Nursing, Psychiatry, Psychology, Health Technicians, and Peer Support Specialists. Duties include: -Provides a variety of psychological services to Veterans, including psychological assessment, diagnosis, evaluation and treatment in the MHOC. Provision of services will be conducted primarily through individual and/or group psychotherapy. An emphasis is placed on evidence-based and best practice approaches. -Manages MHOC to include program structure, staff hiring, implementation of programming, performance improvement measures, and policies and procedures. In addition to overseeing general mental health, the Program Manager also oversees specialty PTSD and Substance Use Disorder in the outpatient setting. Treatment is offered via individual and group modalities, as well as via telemental health. -Develops short- and long-range goals and plans with facility, VISN, and national goals. Develops and implements policies and procedures to ensure goal attainment, establishes, monitors, and analyses outcomes through the use of measurement based care. -Responsible for the ongoing evaluation of programming redesign and the incorporation of evidence-based practices within the clinic. Program Manager responsibilities include regular data monitoring including ensuring completion of Performance Improvement measures and tracking measures of efficiency, access, productivity, satisfaction, and effectiveness. -Manages patient complaints and compliments informally and formally through systems such as PATS-R and congressional responses. The MHOC Program Manager keeps staff and MHSL leadership informed of any patient concerns. -Knowledge of risk assessment, suicide prevention, and other crisis management procedures. -Provides consultation about mental health diagnoses and appropriate treatment plans to professionals in a variety of disciplines. Work Schedule: Full Time, Monday-Friday 8:00am-4:30pm Telework: May be available. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: May be authorized to highly qualified individuals. Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: The following are the basic requirements and qualifications for appointment as a Licensed Professional Mental Health Counselor in the Veterans Health Administration (VHA). English Language Proficiency Requirement - Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. Education Requirement - You must have a master's degree in Clinical Mental Health Counseling, Clinical Rehabilitation Counseling, or a related field from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling, Community Counseling, Gerontology Counseling, Marital, Couple and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Note: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation Counseling. Transcripts Required Licensure: Candidates must possess a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. Copy of Licensure Required. In addition to meeting the basic requirements as stated above, you must have the following experience to qualify for this GS-13 Licensed Professional Mental Health Counselor (Program Coordinator) position: Experience GS-13 Grade Level: In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below: 1. Ability to make judgments and decisions associated with program management. 2. Ability to monitor program outcomes using data driven quality assurance process. 3. Ability to develop productivity standards appropriate to each service provided. 4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. References: VA Handbook 5005/106, Part II, Appendix G43, Licensed Professional Mental Health Counselor, dated 4/3/2018. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Tomah VA Medical Center 500 East Veterans Street Tomah, WI 54660 US
• Name: Sara Anderson
• Phone: 6083723971 X61517
• Email: [email protected]