The Social Worker (Program Coordinator) is located at the Columbia VA Health Care System, Columbia, SC. The Incumbent serves as the Care Coordination & Integrated Case Management (CC&ICM) Social Work Coordinator having expertise in coordinating care and services as the integration liaison, alongside the CC&ICM Co-Champion for Nursing Service between Executive Leadership and Case Management (CM) staff.

Duties

The Social Worker (Program Coordinator) duties and responsibilities include, but are not limited to the following: The Social Worker practices at the advanced level and has specialized knowledge of practice typically related to coordinated patient care. The incumbent should have at least 2 years in an area of specialized Social Work practice and licensed or hold certification in a state at the advanced practice level. The incumbent will adhere to the NASW Code of Ethics. Serves as the integration liaison between Executive Leadership and CM staff. Facilitates CM staff access to CM trainings and education. Tracks performance metric reporting. Monitors quality of documentation and workload productivity. Validates accuracy of coding and labor mapping. Oversees the Care Coordination Review Team (CCRT), an interprofessional and interdepartmental team comprised of specialty CM program, primary care, and mental health staff with experience in care coordination that conducts high-level reviews of cases needing special attention. Assesses Veterans' clinical eligibility and utilizes mutually agreed upon stratification methodologies to determine the most appropriate care coordination level and Lead Coordination (LC) recommendation. Serves as a Lead Coordinator, a single, readily accessible, and clearly identifiable point of contact for a Servicemember or Veteran, his/her family and caregiver(s), and care team members. Ensures Veteran care is coordinated across settings, services, and episodes of care, and the care plan is delivered as clinically indicated. Oversees care coordination and facilitates interprofessional team communications, reducing task and intervention duplication and improving the quality of care plan delivery. Engages Veterans in Self-Management and Shared Decision Making. Serves as a consultant and subject matter expert on CM practice, including keeping abreast of VA policies, laws, and regulations that affect CM delivery to Veterans, their families, and caregivers. Coordinates and collaborates with the VA medical facility level Sponsor(s), care coordination, care management, and CM service area and program leads. Facilitates the completion of a Readiness Assessment for the purpose of identifying VA medical facility strengths and gaps in CM services. Ensures a CCRT is in place to facilitate safe transitions of care from one level of care coordination or setting to another and with the appropriate assignment of staff as LC. Establishes collaborative relationships with all clinical disciplines and all support staff to foster a culture wherein care coordination is the responsibility of all staff. Develops procedures and processes to support cost effective, high quality CM across the VA medical facility to eliminate duplication of services where appropriate. Serves as a VA medical facility consultant regarding quality assurance pertinent to monitoring CM performance measure and meeting CM performance metrics. Identifies and monitors CM metrics in collaboration with health informatics and prepares program and performance metric reports for VA medical facility leadership on a quarterly basis. Facilitates and coordinates trainings on nationally recognized CM standards of practice to ensure delivery of professional CM services across the health care continuum. Collaborates with various services and programs throughout the Columbia VA Health Care System to implement and promote CC&ICM. Provides backup coverage for other Social Workers in the service and performs other related duties as assigned. Work Schedule: Monday-Friday, 8:00am to 4:30pm (subject to change based on agency need). Compressed/Flexible:Available. Telework: Not Available. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Available. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not require.

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Physical Requirements. Applicants must pass a pre-employment physical exam/screening. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. ? 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. GS-12 Supervisory Social Worker Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. AND Licensure/Certification. Individuals assigned as Social Worker (Program Coordinator) must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. AND Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. Assignments: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS-12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts. References: VA Handbook 5005/120, Part II, Appendix G39 dated September 10, 2019. The full performance level of this vacancy is GS12. Physical Requirements: The incumbent must be in overall good health, able to sit at a desk working at a computer, engage in light to moderate physical activity including sitting, walking, bending, and carrying supplies. The incumbent must be able to perform primarily light and sedentary duties with occasionally moderate physical demands with reasonable accommodation, if necessary, without endangering the health and safety of the Social Worker or others. Position requires walking throughout the clinic and/or Medical Center, standing for extended periods of time, and involves sitting at a computer and in counsel and consultation with Veterans and interdisciplinary teams. Position may require minimal travel into the community to meet with community agencies and partners who aid, help, and provide support to the Caregiver Support Program, its Veterans, and caregivers. This position also requires close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and repetitive motions of the wrists, hands, and/or fingers.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Columbia VA Health Care System 6439 Garners Ferry Road Columbia, SC 29209 US
• Name: Cecelia Perkins
• Phone: 5409822463 2403
• Email: [email protected]