The incumbent serves as a Management Analyst in the Support Services Division (SSD) of the Winston Salem Regional Benefits Office (RO). The position provides program, administrative, technical, analytical, and management support to the Chief and Assistant Chief, as well as other senior staff members. A management analyst is needed to ensure that the division runs efficiently and effectively.

Duties

Major Duties Develops support service strategies and objectives. Develops and disseminates expert guidance and policies to field station personnel with regards to productivity, effectiveness, and efficiency of program operations. Provides recommendations to the Chief and Assistant Chief concerning the performance of the program and provides input concerning performance of the program for executive leadership review. Provides independent direction in the control, coordination, and development for all related activities within subordinate organization. Preparation includes, but is not limited to; electronic tracking, searching for records, researching, interpreting, and applying applicable laws, regulations, and handbooks in response to inquiries. Maintains and analyzes records reflecting workload, timeliness, and quality of operations within the division. Charts progress toward desired goals and advises division management of pertinent trends. Works with the business lines, staff offices, managers, and central office (Office of Mission Support, Office of Financial Management, ALAC, Hines, etc.), to remain aware of and capture evolving policies for real-time policy updates. Conducts special surveys and studies involving services, changes in organizational structure and methods of operation to promote efficient oversight of the SSD. Makes recommendation (s), oral or written on new management policies and procedures. Develops and disseminates information to SSD staff and others through a wide variety of communication methods and techniques including written, oral, and visual. Coordinates the work of the SSD to address administrative details. Develops data required by division management and Central Office directives, to include recurring reports and the weekly workload reports. Prepares special one-time and recurring reports or projects utilizing Microsoft Office programs (such as Word, Outlook, PowerPoint, and Excel, etc.). Ensures all budgetary transactions are in compliance with authorized policies and procedures. Ensures funds are available. Prepares annual phased plan to show projected monthly expenditures and reimbursable. Compares current estimates with ongoing expenditures on a continuing basis. Promotion Potential: NONE Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: 398897-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/17/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11.. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves: Applying, analyzing, and interpreting laws, rules, regulations, standards, and policies; Conducting thorough analyses of numerous functions and work processes; Developing project plans, carrying out each phase of the project, making suggestions, and settling any issues regarding the solutions; Compiles resource data from multiple financial management reports and independently completes duties concerning budget execution, tracking the allocation of funds and redistributing organizational funding as needed. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary and imposes no special demands. Periodic travel is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Winston-Salem Regional Benefit Office Federal Building, 251N. Main St Winston-Salem, NC 27155 US
• Name: Dexter Howard
• Phone: 6013647271
• Email: [email protected]