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Job opening: Visitor Services Assistant

Salary: $18 per hour
City: Keystone
Published at: Aug 10 2023
Employment Type: Full-time
This position provides orientation and information to assist visitors in making choices during their visit. The work involves providing non-recurring information on a regular basis, regarding natural, historic, and cultural features, answering questions, and providing visitor information services.

Duties

Incumbent provides public orientation and explanations of current park events, resource management projects, management policies and legislative updates on issues affecting the natural, historical and/or cultural preservation of the area. Incumbent is knowledgeable about a variety of resource-oriented topics and continues to keep this knowledge current by attending training and meetings. Incumbent explains the significance of the area's natural, cultural and/or historic resources, advises visitors of park regulations and explains importance of such to protection of the area, resources, and/or safety of visitors.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-08/17/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess at least one or all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). Examples of specialized experience include providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; and compiling and analyzing information to prepare reports. My experience includes using software programs, such as, word processing, spreadsheet, or database (e.g., Excel, Access, Word, or similar operating systems). You must include hours per week worked. -OR- EDUCATION: Successful completion of at least four (4) years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university in any field for which high school graduation or the equivalent is the normal prerequisite. IMPORTANT - PLEASE NOTE: If you are using education to qualify you must document your course work and/or degree completed in your resume or other application materials you submit. You must submit a copy of your transcripts that identifies for each course the college or university, semester or quarter hours earned, grade received, and date completed. If you are qualifying based on education and you do not submit specific course work information as described previously, your application will be rated not qualified for consideration. (A copy of your official transcripts will be required before entrance on duty, if selected). You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. For example, possess six months of specialized experience (50% of the experience requirement), and three years of college study from an accredited institution (50% of the qualifying education) that equals 100% of the total requirement. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to one year of specialized experience. The total must equal at least 100 percent to qualify. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

  • Address Mount Rushmore National Memorial 13000 Hwy 244 BLDG31 Suite 1 Keystone, SD 57751 US
  • Name: MWR HR West Team
  • Email: [email protected]

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