Job opening: Program Support Assistant
Salary: $42 022 - 60 703 per year
Published at: Aug 09 2023
Employment Type: Full-time
This Program Support Assistant position is located at a VA medical facility in the Health Professions
Education (HPE) Office (HPEO). The purpose of this position is to coordinate administrative and support
services to assist the HPEO in fulfilling requirements related to VHA's academic mission and program
requirements of Office of Academic Affiliations (OAA) and HPE accrediting bodies.
Duties
Major duties include, but are not limited to:
- Provide technical and administrative guidance necessary to achieve efficient service operations
within the VA medical facility and maintain stakeholder satisfaction.
- Prepare and tracking documents and correspondence to coordinate actions and close action
items.
- Anticipate obstacles to operational management that are likely to interfere with the
accomplishment of objectives and takes or recommends the necessary action to prevent their
occurrence.
- Provide required documents within required timeframes for position management, hiring
actions, FTE requests, and performance appraisals.
- Provide administrative orientation and training to new employees within HPEO.
- Serve as the timekeeper for and is familiar with timekeeping codes and the process for
validating and processing timecards accurately.
- Manage and maintain electronic files and program data in SharePoint and on shared drives.
- Provide support for HPE Office staff in data collection, data entry and financial analysis work.
- Prepare and distributes approved agendas, prep materials, and minutes of meetings.
- Overseeing logistics, planning, and preparation for HPEO meetings including scheduling,
materials, travel and lodging arrangements, and special events.
- Performing other duties as assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: 8:00am - 4:30pm
Telework: When necessary or needed per supervisor's discretion.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD99462S
Functional Statement #: PD99462S
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Qualifications
In order to qualify for this position at the GS-6 level, you must possess the following:
Specialized Experience: One (1) full year of specialized experience that equipped you with the
knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant that is
typically in or related to the position to be filled. To be creditable, specialized experience must have
been equivalent to at least the next lower grade level (GS-5) in the Federal service. Specialized
experience includes experience where you were responsible for providing administrative support;
collecting, compiling and tracking data and information; processing documents and reports;
establishing, updating and maintaining office files and records; performing automation duties using such
software applications such as word processing, spreadsheet, electronic mail, desktop publishing,
calendar, database and/or graphics; and providing information and customer service. NOTE: Experience
must be fully documented on your resume and must include job title, duties, month and year start/end
dates AND hours worked per week.
In order to qualify for this position at the GS-7 level, you must possess the following:
Specialized Experience: One (1) full year of specialized experience that equipped you with the
knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant at the
full performance level (GS-7), and that is typically in or related to the position to be filled. To be
creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-
6) in the Federal service. Specialized experience includes experience where you were responsible for
providing administrative support functions within a healthcare facility; experienced with procurement
processes necessary to obtain goods and services for an office; performing automation duties using such
software applications such as word processing, spreadsheet, electronic mail, desktop publishing,
calendar, database and/or graphics; assisting in the formulation and execution of budget estimates to
include updating budget spreadsheets which are used in briefings; collecting, compiling and tracking
data and information; and researching reference materials, regulations, and standards to identify
appropriate action necessary to correct problems or issues. NOTE: Experience must be fully documented
on your resume and must include job title, duties, month and year start/end dates AND hours worked
per week.
Education
This job does not have an education qualification requirement.
Contacts
- Address Memphis VA Medical Center
1030 Jefferson Avenue
Memphis, TN 38104
US
- Name: Bianca Dansby
- Phone: 2054350204
- Email: [email protected]
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