This position is within the Associate Director of Outpatient Operations (ADOO) programs and services at the Gulf Coast Veterans Health Care System, performing a variety of clerical, administrative and technical duties/responsibilities in support of management with the intent of accomplishing the administrative requirements of ADOO services.

Duties

Performs a variety of clerical, administrative and technical duties/responsibilities in support of the ADOO with the intent of accomplishing the administrative requirements for the service. Assists in the development of internal administrative standard operating procedures by researching prior publications, regulations, and recommending new policies and/or changes. Interprets such material and determines the extent to which the organization is affected and advises operating officials. Maintains control of action correspondence; performs follow-up action to ensure timely reply/action. Receives and logs outgoing correspondence, reviewing it for correct format, punctuation, spelling, grammatical accuracy, factual correctness, enclosures, dates, signatures, complete addresses, etc. Formulates and recommends changes in administrative policies/procedures with a view toward obtaining maximum effectiveness in the coordination and control of recurring reports. Assists in resolving administrative problems by researching office files, historical data, etc.; withdrawing material for use in preparation of typed material and/or furnishes administrative advice on the adequacy and feasibility of proposals and recommendations. Maintain a continual accumulation of all types of data for use in preparation of a variety of reports. Compiles and prepares a wide variety of continuing or one-time special statistical and narrative reports from records maintained. Identifies and recommends performance indicators/goals such as performance awards, leave, equal employment opportunity, suggestions, value engineering, etc. Effectively enhances the ability of the office to support overall mission requirements through developing methods for automating administrative data collection requirements and reports considering the interrelationships of reports and multiple uses of data. Coordinates with staff administrative officer on personnel management matters and with other staff organizations on various administrative activities to obtain information for accomplishment of own assignments or to provide to others. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full-Time, Monday through Friday, 8:00AM-4:30PM - Subject to change based upon facility needs Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for ADHOC telework. ADHOC Telework eligibility will be discussed during the interview process. ADHOC telework may be available to a highly qualified applicant, to be determined by supervisor based on organizational needs. Position Description/PD#: Program Support Assistant (OA)/PD03593A, PD03592A, and PD03591A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/30/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4 level. For a GS-6 position you must have served 52 weeks at the GS-5 level. For a GS-7 position you must have served 52 weeks at the GS-6 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement. You may qualify based on your experience and/or education as described below: For the GS-05:Specialized Experience: Experience working in a healthcare setting Supporting a healthcare operation Experience with operational or program issues Experience with inventory of supplies and equipment Experience with communication both verbally and written OR Education: Substitution of 4 years above high school (transcripts required). OR Combination of Specialized Experience and Education: Combination of specialized experience as described above and education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For the GS-06:Specialized Experience Experience working in a healthcare setting to ensure organizational goals are met Supporting a healthcare operation or program to ensure federal and organizational regulations are met Analyzing operational or program issues and making recommendations Experience with budget to include inventory of supplies and equipment Skilled in effective communication both verbally and written For the GS-07:Specialized Experience: Experience working in a health care setting and ensuring that work meets the organizational mission Supporting a healthcare operation or program to ensure federal and organization regulations and standards are met Analyzing operational or program issues and making recommendations while taking into consideration the full range of factors which affect the healthcare delivery system Experience managing and tracking budget to include inventory of supplies and equipment necessary to run a healthcare program efficiently Skilled in effective communication with a wide range audience both orally and written to express complicated information in an accessible format. You will be rated on the following Competencies for this position: Administration and ManagementAnalytical ReasoningCommunicationComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution for theGS-6 and GS-7 grade levels.

For the GS- 5 grade level a transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Biloxi VA Medical Center 400 Veterans Avenue Biloxi, MS 39531 US
• Name: Lesa Lang
• Phone: 804-675-5000
• Email: [email protected]