Incumbent serves as a senior support services specialist in the Support Services Division. The purpose of the work is to plan, organize, administer and ensure adequate administrative support regarding supplies, Personal Identity Verification (PIV), mailroom, timekeeping, continuity of operations (COOP) and facility and fleet management.

Duties

Major Duties Plans for, organizes and Implements equipment and/or space policy for the Regional Office (RO)'s unique and/or complex organizations. The incumbent initiates and organizes the planning process for revised space assignments and has input into the necessary diagram and floor plans - ensuring proper office. Plans, organizes and administers project review meetings, teleconferences, and design change management meetings held with the VARO Leadership Team, Office of Facilities Management, General Services Administration (GSA) officials when applicable, contractor management staff, and others. Conducts analyses to determine facility requirements based on RO organizational needs, service deficiencies, and appropriate resolutions to identified issues. Performs property management duties such as equipment needs analysis, maintaining records (on service received, service deficiencies, equipment received and excessed, etc.), establishing repair and replacement parameters, conducting periodic inventories, providing detailed analyses on forecasted usage rates, and/or disposing of excess property. Serves as the Subject Matter Expert (SME) on all Fleet Management issues. Oversees the day- to-day functions of the Regional Office Fleet Management Program including, but not limited to, the documentation of authorized operators, scheduling of vehicle use, oversight of vehicle maintenance, and review of vehicle safety recalls. Serves as the primary PIV Card Issuance (PCI) Manager for the RO, the incumbent is responsible for the administration of the Personal Identity Verification (PIV) system. The incumbent views information for each role assigned and reviews applications in the Portal area of the PIV website that are in process or have been processed. The incumbent ensures that all role members have the authorization or rights to be able to access and perform their assigned duties. The incumbent backs up the Support Services Supervisor for all of the following responsibilities: Safety Officer, Continuity of Operations (COOP) Coordinator, Parking Coordinator (Carpools), centralized mailroom oversight, and Building Liaison. Ensures compliance with RO and CO directives on requisitions for printing, reproduction, and distribution of forms. Ensures that regulations and publications are promptly distributed to all divisions of the RO and organizations off station. Ensures vehicles are properly maintained and stored when not in use. Responsible for maximum utilization of all assigned vehicles and funds allotted for payment of rental and mileage. Assists the Support Services Supervisor in coordinating building security with GSA building management, Federal Protective Services (FPS) security personnel, VA Police, and / or other security personnel to include monitoring of alarm system, guard service as required, bomb threats, and related incidents. Promotion Potential: NONE Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: 39954-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/30/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures. Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization. Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc. Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization. Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily of a sedentary nature. There are occasional periods of walking, standing, bending, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Winston-Salem Regional Benefit Office Federal Building, 251N. Main St Winston-Salem, NC 27155 US
• Name: Aerial Foster
• Phone: 601-362-4471
• Email: [email protected]