About the Position: This position is located at Fort Meade Clinic 0730-1630

Duties

Operate a personal computer to input, store, retrieve, and manipulate data. Perform a variety of standard and non-standard clerical duties to coordinate travel arrangements, services, and medical appointments for patients and their Family members from distant areas of the geographical region. Answer non-technical questions concerning appointment providing standardized preparatory instructions for routine procedure for referring to appropriate staff, as required. Perform a variety of technical and organizational support duties, mainly in the area of work measurement, forecasting, capacity planning, and scheduling. Assist members from the time of receipt of notification pending Medical Evaluation Board (MEB) through various stages of processing until completion of the Clinical Evaluation Process and forwarding to the Physical Evaluation Board Liaison Officer.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent to have tuberculosis testing.
• This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.
• Must successfully complete the 6I-F4/340-F3 training and certification course within 180 days of their appointment and annually thereafter.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 1 security investigation or access for the duration of employment. A background investigation and credit check are required

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience equivalent to the GS-06 grade level in the Federal service which includes conducting a telephone or in-person interview with the service member for information; responding to telephone inquiries from unit administrators/service members; gathering data and assembles material for processing of Medical Evaluation Board (MEB) cases and TDRL periodic re-evaluations; providing complete factual data for use by physician/Physical Evaluation Board Liaison Office (PEBLO) in developing and processing cases; initiating, extracting recording and maintaining administrative case files. Specialized Experience: Inservice Placement one year of specialized experience at the second lower level or equivalent to the GS-05 grade level in the Federal service (Inservice Placement) which includes conducting a telephone or in-person interview with the service member for information; responding to telephone inquiries from unit administrators/service members; gathering data and assembles material for processing of Medical Evaluation Board (MEB) cases and TDRL periodic re-evaluations; providing complete factual data for use by physician/Physical Evaluation Board Liaison Office (PEBLO) in developing and processing cases; initiating, extracting recording and maintaining administrative case files. Typing requirement: This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementCustomer Service (Clerical/Technical)Organizational AwarenessPlanning and Evaluating Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06). Inservice Placement-Current employees: Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DD83DJ DHA NCR MARKET DO NOT MAIL Various Locations, DC 00000 US
• Name: Army Applicant Help Desk