As an Investigative Support Assistant at the GS-1802-7, you will be part of Boston Area Office, Equal Employment Opportunity Commission. If selected, you will provide assistance and support to EEOC Investigators and staff who investigate cases for the lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination and perform related educational and outreach activities.

Duties

Handling routine inquiries from members of public, in writing and through face-to-face interaction. Interviewing individuals who believe they have been discriminated against; Counseling individuals on whether EEOC or some other organization has jurisdiction over their allegations. Following up with individuals, as requested, to secure additional information. Organizing, maintaining, and transmitting case files in accordance with applicable statutes, regulations, policies, and procedures. Conducting research in case files and reference materials, as requested, Maintaining computerized case related data systems. Proofreading documents for correct spelling, grammar, punctuation, and compliance with correspondence policies. Responding to routine requests for information from case files.

Requirements

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period

Qualifications

For the GS-7: You must have at least one year of specialized experience equivalent to the GS-06 level in the Federal service, such as: Assist investigators in developing a variety of evidentiary materials surrounding charges. Generate reports, memoranda and a wide range of documents to track and compile data. Utilize fact finding techniques to assist in the preparation of investigative case files. Review and processing correspondence using multiple methodologies and assembling and organizing case files and managing a caseload. Maintain, document, and finalize records and reports, to ensure they are complete and accurate. Applicants must meet all eligibility requirements within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Equal Employment Opportunity Commission 131 M Street, NE Washington, DC 20507 US
• Name: EEOC Jobs
• Email: [email protected]