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Are you looking for a Public Safety Dispatcher? We suggest you consider a direct vacancy at National Park Service in Yosemite National Park. The page displays the terms, salary level, and employer contacts National Park Service person

Job opening: Public Safety Dispatcher

Salary: $37 696 - 67 231 per year
Published at: Aug 08 2023
Employment Type: Full-time
These positions are located in Yosemite National Park, in the Visitor and Resource Protection Division.

Duties

Major Duties: Answer 9-1-1 telephone calls, determine priority, send appropriate response, all while being calm and professional. Perform all risk dispatching duties to include law enforcement, wildland fire, search and rescue, maintenance, and structure fire. Ability to communicate clearly in English and writing/typing skills are timely, organized, and create a full understanding of what occurred. Ability to multi-task. Office is fast paced, can be loud and confusing with multiple radio transmissions and telephone calls received. Must make determination of priorities and focus on highest. Duties will be developmental in nature when filled below the full performance level. You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-08/22/2023-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: providing communications support (e.g., radios, telephones, frequency monitors, computer networks, etc.) to coordinate emergency units (e.g., law enforcement, emergency medical, search and rescue, fire) during routine and emergency operations. This can include assisting with public safety dispatching (e.g. law enforcement, emergency medical, search and rescue, and fire) and answering 911 calls. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least 4 years above high school. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. To combine education and experience, first take the number of semester hours divided by 18 (or quarter hours divided by 27). Then take the number of months of full time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts. To qualify for this position at the GS-06 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: providing communications support (e.g., radios, telephones, frequency monitors, computer networks, etc.) to coordinate emergency units (e.g., law enforcement, emergency medical, search and rescue, fire) during routine and emergency operations. This can include assisting with public safety dispatching (e.g. law enforcement, emergency medical, search and rescue, and fire) and answering 911 calls. You must include hours per week worked. To qualify for this position at the GS-07 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: independently performing public safety dispatching (law enforcement, emergency medical, search and rescue, and fire) work using personal computers and software programs (NCIC/CJIS/ACJIS/NCJIS). Public Safety dispatching includes: Monitoring and responding to radio communications and 9-1-1 calls and other emergency reporting systems; receiving requests for service; receiving, evaluating, and summarizing complaints prior to dispatching the information; keeping track of field unit safety and welfare of employees, complaints, and incidents; dispatching appropriate field units/personnel for emergency services; querying and updating law enforcement data bases; recordkeeping such as incident reports; referencing and updating resource materials; advising the public and other law enforcement agencies regarding the emergency; receiving requests for service; receiving, evaluating, and summarizing complaints prior to dispatching the information; and communicating with difficult callers. You must include hours per week. To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: independently performing public safety dispatching (law enforcement, emergency medical, search and rescue, and fire) work using personal computers and software programs (NCIC/CJIS/ACJIS/NCJIS). Public Safety dispatching includes: Monitoring and responding to radio communications and 9-1-1 calls and other emergency reporting systems; receiving requests for service; receiving, evaluating, and summarizing complaints prior to dispatching the information; keeping track of field unit safety and welfare of employees, complaints, and incidents; dispatching appropriate field units/personnel for emergency services; querying and updating law enforcement data bases; recordkeeping such as incident reports; referencing and updating resource materials; advising the public and other law enforcement agencies regarding the emergency; receiving requests for service; receiving, evaluating, and summarizing complaints prior to dispatching the information; and communicating with difficult callers. Apply in-depth knowledge of dispatch operating systems, databases, equipment, policies and past practices to isolate and solve unusual and difficult technical problems. You must include hours per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. CTAP/ICTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

There is no substitution of education for experience at the GS-6/7/8 grade levels of this announcement.

A recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

Contacts

  • Address Yosemite National Park 5037 Stroming Road Mariposa, CA 95338 US
  • Name: Christine Gluck
  • Phone: (628) 241-8558
  • Email: [email protected]

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