Position manages and is responsible for the program development, administration, evaluation, and advisory functions of the Equal Employment Opportunity (EEO) and Affirmative Employment, Alternate Dispute Resolution (ADR), and Diversity Management at the Salem VA Health Care System within the Mid-Atlantic Health Care Network (VISN 6). The position is based out of the Executive Leadership Office.

Duties

Major Duties The incumbent exercises a high degree of judgment in establishing priorities and direction, and analyzing and recommending solutions to problems that adversely affect EEO and Affirmative Employment. The incumbent advises management on specific actions in support of affirmative action and strategies for handling discrimination complaints. The incumbent assists the Office of Resolution Management (ORM) and Administrative Judges with investigations and hearings. The incumbent serves as the local liaison for all aspects of the facility's complaint processing program. This includes assistance to ORM field office personnel (EEO Counselors, Investigators, and Intake Specialists) during both the counseling and investigative stages. Such involvement includes providing documentation as requested; locating and identifying employees involved in the complaint process; discussing resolution efforts, negotiating settlements, and drafting same on behalf of management. The incumbent also provides advice and assistance during the post-investigative stages (i.e., hearings, appeals, and compliance phases) for each formal complaint. This includes working with EEOC Administrative Judges, Regional Counsel Staff, Office of General Counsel, Office of Employment Discrimination Complaint Adjudication, as well as local supervisors and managers. The incumbent serves as technical expert for processing the following federally conducted external complaints in accordance with agency policy. The incumbent is a trained and certified National Facilitator, and conducts EEO Training, including the Prevention of Sexual Harassment, for all managers and supervisors at the local levels. The incumbent conducts studies and analyses on the utilization of minorities and women in the workplace, identifying obstacles and outlining alternative solutions to identified problems. Compiles and analyzes statistical data in order to evaluate progress of the EEO Program. Identifies organizational or occupational areas that need improvement and develops alternatives in order to resolve problems. The incumbent also conducts analyses of the workforce by race, sex, grade, occupational series, and policies and practices affecting employment. Identifies program goals that may conflict with existing policies or practices, actions, reassignments, job training, sexual harassment, and reprisal, based on factors of race, religion, color, national origin, sex, age, and handicap. The incumbent is responsible for developing, implementing, coordinating, reviewing, monitoring, evaluating, and updating all plans associated with the EEO Program. The incumbent conducts briefings to the Medical Center Director and management officials making them aware of their responsibilities in relations to these plans, and to solicit their support for successful implementation. Incumbent insures that the plans are distributed to all levels of management and is understood by managers, as well as employees. The incumbent is responsible for developing and maintaining a vibrant Diversity Management program which at the minimum includes; conducting workforce analysis using the VSSC report system; identification of any under representation in major occupations compared to the RCLP identification of approaches for targeted recruitment; coordination with Human Resources and managers and other facilities to accomplish the needed recruitment; an active intern program for underrepresented occupations; identification and solution of barriers to underrepresented groups; active training efforts to reach grade parity among groups in individual occupations; monitoring of employee work life satisfaction issues; and developing solutions to the concerns within management s control as it relates to EEO, ADR, and Diversity. Work Schedule: Monday-Friday 7:45AM-4:30PM Telework: Yes - Ad Hoc, as determined by the agency policy. Virtual: This is not a virtual position. Position Description/PD#: Equal Employment Opportunity Program Manager/PD016760 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/22/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: exercising a high degree of judgment in establishing priorities and direction, and analyzing and recommending solutions to problems that adversely affect EEO and Affirmative Employment; assisting the Office of Resolution Management (ORM) and Administrative Judges with investigations and hearings; serving as the local liaison for all aspects of the facility's complaint processing program. This includes assistance to ORM field office personnel (EEO Counselors, Investigators, and Intake Specialists) during both the counseling and investigative stages such involvement includes providing documentation as requested; locating and identifying employees involved in the complaint process; discussing resolution efforts, negotiating settlements, and drafting same on behalf of management; serving as technical expert for processing the following federally conducted external complaints in accordance with agency policy; these complaints are not process by Office of Resolution Management (ORM). You will be rated on the following Competencies for this position: Conflict ManagementEmployee RelationsInfluencing/NegotiatingInterpersonal EffectivenessOrganizational Performance AnalysisTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required including movement throughout the medical center. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Salem VA Medical Center 1970 Roanoke Boulevard Salem, VA 24153 US
• Name: Quanetta Caudle
• Phone: 202-745-8000 X53524
• Email: [email protected]