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Job opening: Contact Representative

Salary: $42 837 - 61 881 per year
City: Las Vegas
Published at: Aug 08 2023
Employment Type: Full-time
Explore a new career with the BLM - where our people are our most precious resource. This position is located in Las Vegas, NV. Information about Las Vegas and the surrounding area can be found at Las Vegas Chamber of Commerce. We expect to fill one (1) vacancy at this time; however, additional positions may be filled from this announcement if they become available.

Duties

Performs general office clerical work as assigned, such as travel; time and attendance; mail collection and distribution; answering phones and routing call, etc. Prepares letters, memos and reports in final form and makes entries into automated systems. Sells documents, maps, books, records, firewood and Christmas tree cutting permits, Golden Age Passports, Recreation Permits, Forest passes, and other similar permits and materials. Provides specific directions to customers on filing requirements, including date and eligibility requirements, for various land and mineral uses. Researches legal documents, e.g., Acts of Congress, Executive Orders, Code of Federal Regulations, and land title records, etc.

Requirements

  • U.S. Citizenship is required.
  • Be sure to read the 'How to Apply' and 'Required Documents' Sections.
  • You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.
  • Direct Deposit Required.
  • Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
  • Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.
  • May require a one year probationary period.

Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience. At the GS-06 Level: One (1) year of specialized experience, equivalent to GS-05 in the Federal service. Specialized experience is further defined as: experience that includes answering internal and external inquiries for complex and detailed information; preparing written correspondence; provide assistance to employees and the general public; researching laws, regulations and policies; and maintaining records and files. At the GS-07 Level: One (1) year of specialized experience equivalent to GS-06 in the Federal service. Specialized experience is further defined as: experience that includes answering internal and external inquiries for complex and detailed information; preparing written correspondence with complex subject matter; providing on-the-job training and user assistance to employees and the general public; researching laws, regulations and organizational policies; and maintaining sensitive information, records and files. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level. Physical Demands: The work involves sitting and standing, typically in a public room environment. Moderate lifting of plats and public information documents may be required. Work Environment: Work is performed in an office building that requires normal safety precautions.

Education

This position falls under the Contact Representative job series, 0962 Clerical and Administrative Support positions. There are no Individual Occupational Requirements (IOR) for this series.

There is no substitution of education for experience at these grade levels.

Contacts

  • Address BLM Nevada State Office BLM Nevada State Office NV-953 1340 Financial Blvd. Reno, NV 89502 US
  • Name: Joseph Bronson
  • Phone: 775-861-6679
  • Email: [email protected]

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