This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Duties

This position is located in the Audiology Service at the VAMC Salt Lake City in Salt Lake City, Utah. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology. Duties may include, but are not limited to: *Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. *Support functions include both direct patient care and administrative duties. *Greeting and escorting patients. *Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting. *Conducting hearing pass/fail screenings without interpretation. *Non-diagnostic otoscopy. *Cerumen Management. *Taking earmold impressions. *Hearing aid troubleshooting and repair. *Providing basic hearing aid information for patients and caregivers. *Performing listening checks on hearing aids. *Electroacoustic analysis of devices. *Pairing hearing aids and accessories via Bluetooth technology. *Programming previously stored settings into hearing aids. *Activating remote controls. *Responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. *Managing office supplies. *Tracking loaner stock hearing aid inventory. *Electronic ordering. *Verifying orders upon arrival to ensure components are present and working correctly. *Scheduling appointments. *Packaging and mailing hearing aids and accessories. *Processing ROES transactions. *Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions. *Assisting patients, visitors, and others requesting information. *Management of infection control, patient safety, and clinical supplies for the audiology clinic. *Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic. *Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Work Schedule: Monday - Friday, 8:00am - 4:30pm (MST) Compressed/Flexible:May be available Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 54939O/54940O/54941O Relocation/Recruitment Incentives: May be authorized EDRP Authorized: Contact Mykia Singleton at [email protected], the EDRP Coordinator for questions/assistance. Learn more Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. ? 7403 (f). Experience and Education: Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR (2) Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. Grade Determinations: GS-04: None beyond the basic requirements. GS-05 (1) Experience. One year of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR (2) Education. Successful completion of four academic years above high school leading to a bachelor's degree with at least 24 semester hours in courses related to the position or a bachelor's degree in a major field of study appropriate to the functions of the occupation. AND (3) Demonstrated Knowledge, Skills, Abilities. In addition to meeting the experience or educational requirements for this grade level, the candidate must fully demonstrate the following KSAs: (a) Knowledge of anatomy of the head and neck. (b) Ability to communicate clearly orally and in writing. (c) Knowledge of basic hearing assistive technologies. (d) Knowledge of basic infection control procedures and guidelines. (e) Ability to maintain stock and supply level inventories. (f) Skill in using basic computer software such as email, spreadsheet, and word processing. GS-06 (1) Experience. Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled. AND (2) Demonstrated Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: (a) Knowledge of normal and abnormal ear anatomy. (b) Knowledge of hearing physiology and function to educate patients and families. (c) Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software. (d) Ability to solve problems or make decisions regarding hearing aid, hearing assistive technology and patient care, consistent with the documented and co-signed plan of care under the supervision of an audiologist. (e) Ability to prepare patients for testing procedures. (f) Ability to document and code patient procedures. References: VA Handbook 5005-Part II, Appendix G70. The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-04 - GS-06. Physical Requirements: The work involves long periods of moving about the work unit. The work requires regular and recurring bending, lifting, stopping, stretching, lifting and repositioning and transferring patients. Incumbent may be exposed to patients who are combative, secondary to delirium, dementia, or psychiatric disorders and patients who require restraints. The incumbent must be a mature, sensible individual capable of working effectively in stressful situations, demonstrating cheerfulness, compassion, courtesy, and concern. Must be quick and dependable in taking emergency action in using initiative to prevent accidents.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VA SALT LAKE CITY HCS 500 Foothill Drive Salt Lake City, UT 84148 US
• Name: Jonathan Smith
• Phone: 3076753529
• Email: [email protected]