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Job opening: Program Support Assistant

Salary: $42 022 - 54 625 per year
Published at: Aug 07 2023
Employment Type: Full-time
This position is assigned to the clinical manager of Geriatric Extended Care (GEC) Service and provides support to the Chief of GEC Services, Administrative Officer, and the Palliative Care Manager. The incumbent will coordinate data-mining effort for regular reporting to committees, evaluate and interpret data, and take action as appropriate and reports pertinent data to GEC Service.

Duties

Duties for this position include, but are not limited to the following: Organization of and implementation of processes and applying process improvement methodology Applying use of regulations, law, and/or accrediting body standards in performance of duties General knowledge of hospital administration Conducting data analysis to measure Performance Improvement Programs Application of various fact-finding and quantitative management techniques such as data collection, cause-effect diagrams, histograms, Pareto analysis, performance measurement, etc Ability to lead in the collection, analysis, trending and communication of data in a continuous feedback loop to the Chief of GEC Act as an effective resource person to GEC employees pertaining to Joint Commission standards and processes Knowledge and application of personal computer applications Setting up record-keeping systems and files in order to document and provide a historical record of activities File management and indexing Daily use of word processing software Utilize Microsoft Office for clerical duties associated with GEC Service Ability to proofread correspondences and reports for accurate grammar, spelling, and punctuation Work Schedule: Monday-Friday 7:30am - 4:00pm Position Description Title/PD#: Program Support Assistant Physical Requirements: The work is sedentary. Work requires some walking, standing, bending, and carrying light items. No special physical qualifications are required.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: administrative or clerical experience, experience with utilizing Microsoft Office, data analysis, building/pulling reports, time-keeping, process improvement, scheduling, office automation, etc. You will be rated on the following Competencies for this position: ClericalCommunicationComputer SkillsOrganizational Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

  • Address Tennessee Valley HCS - Nashville 1310 24th Avenue South Nashville, TN 37212 US
  • Name: Kent McGregor
  • Phone: 615-947-8891
  • Email: [email protected]

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