See below for important information regarding this job. Position may be filled at either of these locations: Jacksonville, FL $46,696-$60,703 Battle Creek, MI $46,696-$60,703 Norfolk, VA $47,273-$61,454 Mechanicsburg, PA $47,533-$61,793

Duties

Assigned to the DLA Document Services Equipment Management Solutions (EMS) Processing Center (EPC) and reports to the EPC Branch Chief Works closely with the EPC Asset and Funding Specialists, as well with the assigned EPC Contract Specialists and EPC Branch Chief, on a daily basis to post EMS assets into the DLA Enterprise Business System (EBS), ensuring accuracy of each entry Performs a variety of key administrative duties associated with the execution of the EMS Program with an emphasis on Accounts Receivable (AR) management processes Works independently within the DLA Enterprise Business System (EBS) for managing the administrative responsibilities of EMS billing, funding, and asset management processes Sends and receives EMS customer renewal packages requesting funding from the customer, and ensures all assets are fully funded on time Reviews funding balances and returns unused funding to customer Works with EPC EMS Funding and Asset Master Specialist to prevent EMS accounts receivable from aging over 90 days Reconciles customer accounts as needed or as directed. Maintains off-line Excel spreadsheet or database for all funding of assets Manually creates sales orders for purchases and all other billing not automatically generated by the EBS system Participates in conference calls with the assigned EPC Branch team as required in support of addressing customer concerns, data analysis and meeting overall EMS program objectives Resolves customer billing issues and seeks assistance on the more complex/difficult issues from the EPC Contract Specialist and EPC Branch Chief level when needed Day to day communications with customers to resolve any issues that may arise

Requirements

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Non-Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes

Qualifications

To qualify for a Document Automation Technician (EMS), your qualifications must include: Specialized Experience: To qualify at the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-06level. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Examples of specialized experience are identified in the Major Duties section of this vacancy announcement and may also include: Responsible for the return of unused customer funds and resolves customer billing issues. Assists with the reconciliation and verification of all EMS contract invoices on a monthly basis ensuring proper payment in timely manner, preventing accounts payable from aging greater than 90 days. B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address DLA Document Services 5404 J Avenue Bldg 404 New Cumberland, PA 17070 US
• Name: DLA Disposition Svcs POC
• Phone: 614-692-9666
• Email: [email protected]