The position serves as the Community Care Administrative Officer located in a Veterans Health Administration (VHA) facility at the Northern Arizona VA Health Care System (NAVAHCS), Community Care Service Line in Prescott, Arizona. The Administrative Office contributes to the fulfillment of the VA mission and vision by planning, designing, implementing and maintaining appropriate and effective program, policies, procedures in the Prescott facility.

Duties

Major duties include, but are not limited to: Performing duties in conjunction with VA Mission, Vision and Values Providing support to VISN and Facility Executive Leadership, through the Community Care Medical Director and Northern Arizona VA Health Care System Chief of Staff Providing leadership and creative approaches to management of complex processes to Community Care by: Planning, organizing and directing ongoing development of the Community Care service line. Collaborates, Communicates and manages clinical program growth with all stakeholders including but not limited to: Primary Care, Pharmacy, Mental Health (Psychology/Psychiatry), Medical Services, and Gastroenterology Collaborates with the Community Care staff and the CC Medical Director in recruitment activities for Community Care. This position will assist in recruiting for medical and support staff and engage appropriate service line chiefs/nurse executive during the interviewing and selection process. Planning, developing, implementing and evaluating strategies and processes to improve organizational performance of Community Care clinical and administrative staff quality of patient care delivered by Community Care. Designs and develops new business tactics and prepares a business plan and business activities to increase Community Care productivity and meet or exceed performance measures. Planning, developing, implementing and evaluating strategies and processes to ensure the documented competence of all Community Care staff that authorize, support and coordinate care through community care. Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relations. Targets improvements in service delivery methods and prepares recommendations for increased access and quality community care and enhanced organizational and operational efficiency. Collaborating with the Group Practice Manager and the Compliance Officer, promotes and ensures implementation and compliance with Consult management, timeliness of processing and scheduling practices. Promoting customer satisfaction with education, technical and process solutions Becomes aware of efficiency and access issues as they relate to processes. Communicates with VISN and facilities through various channels, including virtual conferencing. Develop active partnerships at the Facility, throughout the VISN, and in the community to promote community care activities. Work within the facility and throughout the VISN to identify and develop Mission Act and community care champions. Develops and refines systems to monitor expenditures, cost containment, provider productivity, operational policies, costs of supplies and equipment, overhead and other similar resource factors to identify opportunities for improved business efficiencies. Designs mechanisms for accurate data capture and maximum reimbursement for services delivered. Prepares integrated analysis and reports on business performance against established parameters. Work Schedule: Monday - Friday 7:30 a.m. to 4:00 p.m./8:00 a.m. to 4:30 p.m. work schedule, but work schedule may be adjusted to meet the needs of the service. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD12690O Relocation/Recruitment Incentives: NotAuthorized Permanent Change of Station (PCS): NotAuthorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/18/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of office management or program management that involves planning, staffing, directing, and/or budgeting; coordinating administrative support activities (i.e., approve meeting minutes and agendas, etc.); monitoring/tracking programs or processes; and assisting with resource management responsibilities (i.e., allocating space, time, equipment for daily use of staff, etc.). OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have have a Master's or equivalent graduate degree, 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D (Transcripts required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education (Transcripts required). You will be rated on the following Competencies for this position: Administration and ManagementCommunicationsComputer SkillsFinancial ManagementPersonnel and Human ResourcesPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. Some travel will be required to meet with community providers, attend and present at town halls and other special events. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Bob Stump VA Medical Center 500 Highway 89 North Prescott, AZ 86313 US
• Name: Edin Alegria
• Phone: (909) 583-6530
• Email: [email protected]