This position is located in the Nutrition and Food Services within the Department of Veterans Affairs Health Administration. The primary purpose of this position is to perform and lead employees in food service operations including food handling, preparation, storage and delivery. Recruitment incentive may be authorized for highly qualified candidates.

Duties

Lead duties and responsibilities include: Leads the activities of the production and service areas Reviews daily work assignments and makes adjustments accordingly Communicates instructions and information to employees concerning work to be accomplished Relays any problems and/or events to supervisors and managers Provides on the job training to lower graded food service workers and documents training Completes safety and sanitation inspection checks Ensures food production and service areas are properly set up Performs final check of trays for proper temperature and accuracy as indicated on tray ticket Observes work performance of employees and provides feedback to supervisors Participates in performance improvement programs and documents quality improvement data Performs other related duties as assigned. Food service duties and responsibilities include: Sets up tray line station with correct supplies and food items Serves food, cafeteria style Breaks down and cleans assigned station Sets up dining room tables for service Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian Prepares individual and bulk nourishments and supplemental foods/beverages Determines the quantities of ingredients needed Makes conversions between the metric system to standard system Performs heavy duty cleaning tasks throughout food service areas Provides assistance to cooks in the food preparation areas Performs other related duties as assigned. Work Schedule: Sunday - Saturday 5:30am - 7:00pm, varies. Position Description Title/PD#: Food Service Worker Leader/PD99919S Recruitment Incentives: Recruitment incentive may be authorized for highly qualified candidates.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/25/2023. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, "Ability to perform the duties of the Food Service Worker without more than normal supervision". Such experience and/or training includes, but is not limited to: Coordinate and relay work duties, review daily work assignment sheets, and adjust assignments as needed to ensure overall productivity; communicate and participate in problem resolution; maintenance of a knowledge base of procedures, policies, processes, directives, etc.; participate in quality and performance improvement projects; recommend training and report disciplinary issues; review diet changes and adjust tray tickets; ensure food production and service areas are set up timely to avoid delays in service; assist with lower grade duties of food service workers as needed. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and SafetyInterpret Instructions, Specifications (other than blueprint reading)Lead or SuperviseMaterialsTechnical PracticesUse and Maintain Tools and EquipmentWork Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions: The work performed requires some light to heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing and delivering supplies. Subject to continuous sitting, standing, walking and frequent stooping, reaching, pushing, pulling and bending. Frequently lifts or moves objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with assistance of others. Working Conditions: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. May be unknowingly exposed to patients who have contagious disease. Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element, "Ability to Lead." Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

Education

This job does not have an education qualification requirement.

Contacts

• Address White City VA Medical Center 8495 Crater Lake Highway White City, OR 97503 US
• Name: Emily E Hammond
• Phone: 208-422-1000 X4835
• Email: [email protected]