You will serve as a Claims Examiner (Dependents and Estate) in the Navy Casualty Office of NMPC.

Duties

You will process claims in accordance with applicable federal statutes and regulations. You will input information into the Defense Casualty Information Processing System (DCIPS) for an office. You will examine claims documents to ensure the accuracy of the contents. You will screen and evaluate medical claim to determine action per regulations and standard operating procedures. You will explain status and regulatory provisions to involved parties. You will use correct grammar, punctuation, and spelling to communicate information in writing.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This is a bargaining unit position.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Utilizing an automated travel system to process Next of Kin (NOK) travel requests and liquidate subsequent claims; 2) Assisting with confirming payment of death benefits using various online tracking databases. 3) Assisting with inputting and maintaining accurate case information in an automated processing system (i.e. Defense Casualty Information Processing System (DCIPS) or similar system). Note: This information must be supported in your resume. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1100/housing-management-series-1173/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

Successfully completed four years of education above high school level.
OR
Have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience equal one hundred percent.

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address NMPC NPC 5720 Integrity Drive Millington, TN 38055 US
• Name: Department of Navy EIC
• Email: [email protected]