The full performance, Lead Intermediate Care Technician (ICT) within the Emergency Department (ED) is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). This position serves as an advanced technician for the ED for patients who are present for treatment while also serving as an ICT position subject matter expert (SME), mentor, monitor, and coach for ICTs.

Duties

The Cincinnati VA Medical Center is a two-division campus located in Cincinnati, Ohio and Fort Thomas, Kentucky serving 15 counties in Southwest Ohio, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. Cincinnati VAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division. Major Duties: The incumbent performs ongoing patient care duties in the ED. Is an active member of facility advisory and/or leadership committees and coordinates work efforts and advocates for the needs of Veterans, programs, and initiatives. Educates program managers and their staff on the visions, values, and delivery of ICT services. Ensures that the organization's strategic plan, mission, vision, and values are communicated to the ICT's they lead and integrated into the team's strategies, goals, objectives, work plans, products, and services. Coaches ICT's they lead in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of viable solutions. Maintains awareness of the status and progress of ICT's work and makes day-to-day adjustments to ensure their work aligns with program goals and processes. Leads the team in identifying, distributing, and balancing workload and tasks in accordance with established work flow, skill level and/or occupational specialization; makes-adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensures that each team member has an integral role in developing the final team products and services. Identifies training needs and assists in the development of training for ICT's. Mentors ICT's by providing guidance on professional and job duties, methods and techniques of team building, and how to work in a team to accomplish tasks or projects. Monitors and reports on the status and progress of work, checks on work in progress, and reviews completed work to see that the supervisor's instructions on work priorities, methods, deadlines, and quality have been met. Serves as a coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members Maintains program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions from the supervisor; maintains current knowledge to answer questions from team members on procedures, policies, directives, etc. Reports to the supervisor periodically on team and individual work accomplishments, problems, and progress in mastering tasks and work processes. Represents the team consensus and conveys their findings and recommendations in meetings and dealings with other team leaders, program officials, the public, and other customers on issues related to or that impact the team's objectives, work products, services, and/or tasks. Communicates team consensus and recommendations to the supervisor on actions affecting team and individual awards and rewards and recognition for outstanding performance. Informs the supervisor of performance management issues/problems and recommends/requests related actions such as: assignments, reassignments, promotions, tours of duty changes, peer reviews, and performance appraisals; Provides information to the supervisor concerning resignations or transfers. Work Schedule: Variable Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Lead Intermediate Care Technician/PD99968A Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/23/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS-7 grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-8 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Award SF-50s will not be excepted. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: GS-8 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but not limited to: Serving as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. May serve in a medical center, Community-Based Outpatient Clinic (CBOC), mobile medical unit or may have virtual/remote assignments; Perform observation-based screening and collecting patient information in collaboration with licensed personnel; Operate specialized medical equipment to obtain diagnostic and therapeutic outcomes; Identifies training needs and assists in the development of training for TCT's. Mentors ICT's by providing guidance on professional and job duties, methods and techniques of team building, and how to work in a team to accomplish tasks or projects. WHEN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to the specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received that copied verbatim from the announcement will be evaluated and may be reviewed as falsifying your experience or application. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires a level of physical fitness that allows for standing for extended periods, heavy lifting to position patients, and manual dexterity to perform clinical procedures. The work will require recurrent bending, lifting, stooping, standing, squatting, stretching, sitting and walking. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Cincinnati VA Medical Center 3200 Vine Street Cincinnati, OH 45220 US
• Name: Bradley Schultz
• Email: [email protected]