The primary purpose of the Program Support Assistant position is to provide administrative support and HR services in all matters pertaining to human resources management. Functions include, scheduling, personnel processing, employee benefits, performance appraisal and award programs.

Duties

Drafts and processes SF-52s, Request for Personnel Action, for a full range of recurring and nonrecurring personnel actions. Such actions include a variety of recruitments, position and pay changes, separations, etc. Maintains suspense files and follows through to ensure actions are processed timely and accurately. Determines necessary documents needed to support the transaction and ensures that all documents are obtained, complete and in proper sequence. Assists with administrative support for all civilian requests for change in health or life insurance coverage (i.e. qualifying life event, name change, transfer to another payroll service, etc.) Responds to employee questions regarding completion of beneficiary forms, health/life insurance forms, Thrifts Savings Plan enrollment or deduction, etc. Coordinates exit interview/out-processing appointments for separating employees. Provides employees with documentation of eligibility involving continuing health/life insurance benefits summary, copy of Notification of Personnel Action (SF-50), information on future retrieval of federal records, etc. Assists with New Employee Onboarding. Reviews and processes performance appraisals, performance and special contribution awards. Reviews and tracks telework agreement expiration dates and maintains a repository of telework agreements. Prepares monthly/quarterly telework utilization reports. Serves as the telework program manager. Tracks HR actions and maintains records. Work Schedule: 8:00am-4:30pm Monday-Friday Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position .Position Description/PD#: 40332-0, 40333-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/08/2023.TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-06 position you must have served 52 weeks at the GS-05 level. For a GS-07 position you must have served 52 weeks at the GS-06 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENTS: You may qualify based on your experience and/or education as described below: Specialized Experience, GS-06: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience in administrative support, customer service, and/or clerical support that show experience with office automation and records management. Specialized Experience, GS-7: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in the organization. Examples of specialized experience include (but are not limited to): Thorough knowledge general office operations to receive, process and answer questions and requests from; employees, supervisors, director's staff regarding timecards, general operations, availability of staff, and general suspense(s); Knowledge in dealing with division level operations, regulations and principles and collecting information, taking recommended actions based on interpretation of established VA guidelines; Skill in time management, multi-tasking and organization; knowledge of software applications such as MS Outlook, Excel, Word, and SharePoint. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment .Physical Requirements: The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Salt Lake City Regional Benefit Office 550 Foothill Dr Salt Lake City, UT 84158 US
• Name: David Ladurini
• Phone: 515-323-7575 X3243
• Email: [email protected]