This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This position is located at US Army Medical Activity Blanchfield Army Community Hospital, Fort Campbell, Kentucky.

Duties

Assist Case Managers in the ongoing process of providing and improving case management services. Perform a variety of clerical duties to support the Soldier Recover Unit. Assist patients in obtaining appointments by ascertaining the nature of the call or visit, obtaining identifying information, and determining the nature and urgency of the patient's request. Utilize multiple healthcare related computer programs to support the mission of the Soldier Recovery Unit (e.g. Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), etc.)

Requirements

• You will be required to provide proof of U.S. Citizenship.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• One year trial/probationary period may be required.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• This position is subject to annual seasonal influenza vaccinations. Applicants tentatively selected for this position will be required to sign a statement consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• A pre-placement medical examination is required.
• May be required to perform call duties; work overtime to include weekends and federal holidays, out of cycle, or unscheduled training or on an emergency basis.
• This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5-minute sample with 3 or fewer errors.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Providing administrative and medical support functions for patient treatment programs 2) Utilizing health care information systems to organize and store patient files; and 3) Coordinating patients appointments including applicable follow ups and notifications to outside facilities/organizations. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-6).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address DL-APR-W0E1T0 HQ US Army Medical Command DO NOT MAIL Fort Campbell, KY 42223 US
• Name: Army Applicant Help Desk