This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This is a permanent position. This position will be filled at the GS-06/07 level. See Position Requirements section for more information.

Duties

Provide emergency fire and medical services to the public by answering emergency 911 calls and respond with appropriate personnel and equipment. Provide advanced Emergency Medical Dispatch Life Support care through pre-arrival instructions to callers on a case by case basis. Troubleshoot computer and communication equipment to determine problem. Monitor status and availability of police, fire and medical units to assure an appropriate response is made. Perform several tasks at one time, to include typing while talking on both the radio and the telephone.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Telecommunicator I/II, HAZMAT Awareness, CPR Certification, LEADS (Law Enforcement Agencies Data System) full access certification, NCIC (National Crime Information Center) certification.
• EMD (Emergency Medical Dispatching) Initial certification through Power Phone, and IDPH (Illinois Department of Public Health) certification through the State of IL.
• Incumbent is required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time. The work is performed in a highly stressful, restricted office environment.
• The incumbent is required to possess and maintain certification in CPR. Continuous current certification is a condition of employment. The incumbent is responsible for attaining continuing dispatch education.

Qualifications

This position will be filled at the GS-06 or GS-07 level. If selected at the GS-06 level, the selectee may be promoted to the full performance level GS-07 level without further competition when all regulatory, qualification, and performance requirements are met. Selection at the GS-06 does not guarantee promotion to the full performance level. Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled such as: Specialized Experience for GS-06: One year of specialized experience which includes: Receive and evaluate emergency calls and/or situations; question callers to determine problem/nature of call in order to dispatch appropriate personnel and equipment; operate automation, emergency dispatching, and communications equipment. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Specialized Experience for GS-07: One year of specialized experience which includes: Answer emergency 911 calls; dispatch appropriate equipment which requires knowledge of the various types of equipment/vehicles required for different emergency situations; perform intervention with distraught emergency callers during high risk situations until appropriate emergency response units arrive on the scene; provide instruction to callers on emergency medical procedures; monitor computerized dispatch, fire alarm systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address BG-APF-W6B9AA USAG ROCK ISLAND ARSENAL DO NOT MAIL Rock Island, IL 61299 US
• Name: Army Applicant Help Desk