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Job opening: Program Manager

Salary: $155 700 - 183 500 per year
Published at: Aug 02 2023
Employment Type: Full-time
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of the Commissioner, Privacy and Diversity Office, Custody Support and Compliance Division, located in Washington, District of Columbia.

Duties

This position starts at a salary of $155,700.00 (GS-15, Step 1) to $183,500.00 (GS-15, Step 10) with promotion potential to $183,500 (GS-15 Step 10). While serving as a Program Manager (Civil Rights and Civil Liberties Director and Prevention of Sexual Assault Coordinator), your duties will include: Establishing, coordinating, and/or implementing the Agency's policies and procedures regarding civil rights and civil liberties matters across a broad spectrum of concerns, including language and disability access and the prevention of sexual abuse and assault of individuals in CBP holding facilities; Maintaining an efficient and effective civil rights and civil liberties complaint processing program; ensuring that all relevant facts and evidence necessary to resolve complaints are gathered; Developing, coordinating, implementing, and oversee agency-wide efforts to ensure compliance with the Prison Rape Elimination Act and all applicable regulations and policies on preventing, detecting, and responding to sexual abuse and/or assault of individuals in CBP holding facilities; and Planning and facilitating the external audit process pertaining to the prevention, detection, and response to sexual abuse and/or assault of individuals in CBP holding facilities, consistent with the requirements of the Prison Rape Elimination Act and applicable regulations and policies.

Requirements

Qualifications

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Developing policies, implementing guidelines, standards, and programs necessary to ensure compliance with all aspects of Civil Rights and Civil Liberties programs and activities; Planning, conducting, or participating in special studies or taskforces and providing administrative and technical expertise to headquarters and field offices; Developing and/or revising training and job aids for personnel, contractors, and/or volunteers on sexual abuse and/or assault prevention and intervention issues, and holding facility best practices, in collaboration with relevant components; Performing a full range of supervisory duties including establishing overall office practices, work priorities, and goals directly assigning work to staff, coordinating and facilitating the work of the office, making selections for subordinates, resolving disciplinary problems and other conflicts raised within the office; monitoring employee training programs; and Providing executive-level advice in planning long range strategic activities as well as developing proposals and recommendations for implementation and action. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/08/2023. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

  • Address Office of the Commissioner Please read entire announcement Please apply online Washington, DC 20229 US
  • Name: CBP Hiring Center
  • Phone: 952-857-2932
  • Email: [email protected]

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