Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide emergency police, fire and medical services to the base populace by answering emergency 911 calls and initiating responses with appropriate personnel and equipment.

Duties

Determines the response agency and services to be rendered based upon the 911 call received and dispatches the correct emergency forces based upon the information received and 911 center data retrieval systems. Performs Emergency Medical Dispatch (EMO) services to callers with medical emergencies. Prepares and maintains reports and records relating to emergency responses. Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center. Maintains maps, checklists and charts, including automated programs.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• A security clearance may be required
• Recruitment incentives may/may not be authorized
• This posn is subject to provisions of the DoD Priority Placement Program
• Position may be subject to random drug testing
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
• Shift work and emergency overtime may be required
• Employee must maintain current certifications
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• Incumbent will be required to obtain International Fire Service Accreditation Congress Certification as a Telecommunicator, Level I and II when course becomes available.
• Incumbent is required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time.
• Employee is subject to recall during a conflagration, stay over until an emergency has been terminated, or until properly relieved by a qualified dispatcher.
• Incumbent must obtain and maintain a current CPR certification within 90 days of appointment.
• Incumbent must participate in recurrent proficiency training, as required.
• Incumbent must obtain and maintain a current Emergency Medical Dispatcher certification, including initial and follow on certification.
• Incumbent must obtain Hazardous Materials Awareness certification.

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. SPECIALIZED EXPERIENCE: Applicants must have at least one year (52 weeks) of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes performing crisis intervention with distraught emergency callers during high-risk situations until emergency units arrive on scene, in accordance with guidelines established locally; Monitoring various emergency radios including police, medical, and mutual aid frequencies and provides information to the senior fire official; and transferring callers to the proper agency as required and dispatching a variety of emergency responders, including police, fire, ambulance, rescue, or hazardous material units to determine the response force required. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-?grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of 911 and emergency vehicle dispatch operations. 2. Knowledge of basic computer operations to include word processing, retrieval, and input of data. A qualified typist is not required. 3. Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand. 4. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations. 5. Ability to work independently without immediate supervision. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Tinker AFB 3001 Staff Drive Tinker AFB, OK 73145 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]