These positions serves as Management and Program Assistants assigned to the Quality, Safety, Value & High Reliability Service under the supervision and guidance of the Chief, or designee. Responsibilities are to collect, analyze and report data and information on a variety of service and facility level improvement initiatives; track, analyze and report data on multiple systems and programs, and to provide administrative support. Duty Location: VA Health Care System, Marion, IL.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but are not limited to the following: Researches, collects, develops and consolidates data for use in the preparation of reports; Compiles statistics and supporting analyses for use in the decision-making process of writing special reports by higher-level specialists; Uses office automation equipment and various software programs to create, copy, edit, store, retrieve and print a variety of documents, produce correspondence, memorandum, forms, reports, create or maintain spreadsheets or databases, etc., in support of organizational goals; Takes and transcribes notes, writing minutes and/or memorandum, and drafting atypical responses for supervisor's signature; Recognizes and uses correct English grammar, punctuation, and spelling; communicates information in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience; Identifies discrepancies and trends and resolves problems by considering the objectives and interrelations of various work units, program operations and required end result; Displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior; Coordinates work with others as necessary and interpreting policy in terms of established directives; Performs timekeeper duties; Performs other related duties as assigned. Work Schedule: Full Time, Monday - Friday 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, you must have the following experience: SPECIALIZED EXPERIENCE: Applicants must possess one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-6) in Federal service that provided you with the knowledge, skills, and abilities necessary to perform the duties of a Management and Program Assistant. Specialized experience includes work in a medical facility or other clinical environment performing administrative duties receiving and screening visitors and telephone calls; answering questions concerning established policy; maintaining program records, policies, and procedures manuals to meet Joint Commission; compiling statistics and supporting analyses for use in the decision-making process; receiving, reviewing and analyzing data to determine completeness and accuracy of reports; detecting inconsistencies or errors in data, determining the source of the problem and the root cause, discussing errors with supervisor and program owners; serving as a timekeeper for assigned staff. NOTE: Your experience must be fully documented in your resume and must include job title, duties, month and year start/end dates AND hours worked per week. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to DetailComputer SkillsCustomer ServiceSelf ManagementWriting IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Marion VA Medical Center 2401 West Main Street Marion, IL 62959 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]