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Job opening: Information and Referral Aide

Salary: $18 - 19 per hour
City: Pensacola
Published at: Jul 31 2023
Employment Type: Full-time
This position is located at the Fleet and Family Support Center (FFSC). The FFSC serves all NASP commands and tenant activities. The mission of FFSC is to improve fleet readiness and increase retention by providing quality of life programs to area military personnel, their families, and retirees. Incumbent serves as the focal point whereby military families can receive immediate assistance in crisis/routine situations. The I&R Coordinator is a direct link between clients and available services.

Requirements

  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
  • May be required to pass pre-employment examinations.
  • A valid State driver's license is required to operate motor vehicles.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience must demonstrate the following: Factor 1. Knowledge Required by the Position Knowledge of social, community, military, mental health, non-profit, DON, and DOD resources in order to establish and maintain a comprehensive I & R component of the FFSC. Practical knowledge of interviewing techniques is needed to obtain relevant information from clients experiencing unusual stress, trauma, or transition. Demonstrated skill and sound judgment in counseling individuals concerning difficulties encountered and assisting them in overcoming situations and obstacles. Incumbent must be able to communicate effectively both verbally and in writing; possess the ability to work with diverse groups and possess the ability to establish and maintain effective relationships at all levels; possess a working knowledge of the military chain-of-command and familiarity with Navy terminology and military lifestyles pertinent to aviation training. Ability to present information/briefs/workshops ensuring objectives are met and content is provided in a professional, concise, and effective manner. Incumbent possesses the skill to prioritize work and ensures all presentation requirements are completed in a timely manner to avoid delays or cancellations. Knowledge of the FFSC administrative requirements including I & R resource directory, statistical reporting, administrative formats for publicity submission, and high level of skill in the area of coordination, both internally and externally. Incumbent must be able to effectively use Microsoft Office including Word, Publisher, and Power Point. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Contacts

  • Address NAS Pensacola 450 Radford Blvd Bldg 4143 Pensacola, FL 32508 US
  • Name: NAS Pensacola NAF HRO
  • Email: [email protected]

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