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Duties

WHAT IS LARGE BUSINESS AND INTERNATIONAL (LB&I) THE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: LARGE BUSINESS AND INTERNATIONAL, OFFICE OF PROGRAM AND BUSINESS SOLUTIONS, LEARNING AND EDUCATION. The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Formulates nationwide educational policy and innovative technology enabled learning programs, implements nationwide strategic programs and initiatives, and conducts research and development regarding emerging educational trends and developments for service-wide application for the Business Division. Plans and develops nationwide technology enhanced and blended operational training and/or performance support materials where the subject matter or methodology is particularly difficult. Plans and develops experimental programs, evaluates results, and uses findings to plan, develop, and install new or modified programs. Analyzes strategic business objectives of the division and recommends, formulates, and implements education policy and standards to meet long and short-range strategic business goals. Analysis includes impact on customers, other programs, support requirements, risk factors, costs, and available alternatives. Designs and issues directives and instructions and develops recommendations to improve program effectiveness. Recommendations influence major changes in business practices and policies of the Division and may potentially impact functions in other Business Divisions. Serves as a consultant to executives and senior managers on nationwide strategic educational program needs that address human resource management issues affecting the accomplishment of strategic goals and objectives. Serves as a consultant to the Enterprise-wide E-learning Team.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: BASIC REQUIREMENTS All GRADES: A degree that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas: 1. Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material. 2. Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness. 3. Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of education instruments. 4. Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training. 5. Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software. AND SPECIALIZED EXPERIENCE GRADE-14: In addition to the basic requirements, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience that demonstrates knowledge of adult learning theories, practices, and techniques by performing reviews on education and training programs and recommending changes in the organization's efforts to improve the quality of programs or to keep them current; knowledge of instructional strategies and methodologies for Technology-Enabled Learning (TEL) by planning, developing, and implementing technology-based learning programs that include course design and development, needs analysis to determine the nature of the problem(s), research projects, and measures of internal and/or external customer satisfaction. Learning solution experience including the use of technology (e.g., Articulate, Captivate or equivalent) to develop a wide range of training, performance support, and knowledge programs by designing and developing system components including face to face, on-line help, and/or computer-based training. Experience designing and developing questionnaires for collection that uses the data for constructing tests, to evaluate the results, and to use these findings to plan for and address new and/or modify existing programs; experience advising management on impact and preparing recommendations, as well as guiding other learning and education staff members. Experience demonstrating expertise with written/ verbal communication skills to provide authoritative advice and assistance on difficult training and/or developmental course design improvements. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address LBI - Office of Program and Business Solutions 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748