The Court Navigator assists court participants/users in navigating the Courts and informs them of the various operations and programs within the Courts. The purpose of the position is to support the Court Navigator Program by providing information on physical office/courtroom locations, processes and services at the Courts, as well as making referrals to external service providers.

Duties

BRIEF DESCRIPTION OF DUTIES:

Requirements

• Background and security investigation are required.
• A probationary period of one (1) year must be successfully completed.

Qualifications

MINIMUM QUALIFICATIONS: Grade 8: High school diploma or GED and four (4) years of general secretarial and clerical experience. Education Substitution: Associates degree plus two (2) years of general secretarial or clerical experience. Bachelors degree plus six (6) months of general secretarial or clerical experience. Grade 9: High school diploma or GED and five (5) years of general secretarial or clerical experience. Education Substitution: Associates degree plus three (3) years of general secretarial or clerical experience. Bachelors degree plus one (1) year of general secretarial or clerical experience. Experience working on a personal computer in a Windows environment required.  Experience providing customer service in a professional environment is preferred. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required.  If you are selected for the position, a criminal history records check will be conducted.

Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment.  You can verify your education here: http://ope.ed.gov/accreditation/.  

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address District of Columbia Courts Moultrie Building 500 Indiana Avenue, NW Washington, District of Columbia 20001 United States
• Name: G. Brandon
• Phone: 202-879-8159
• Email: [email protected]